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Sierra Honda - Service Center

Monrovia, CA

4.8
1,118 Reviews

1,118 Reviews of Sierra Honda - Service Center

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March 25, 2022

I bought my brand new 2016 Honda Accord at Sierra Honda of Monrovia in September 2016 and was satisfied with my buying experience. More

by arcelofsocal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 25, 2022 -

Sierra Honda responded

Thank you for your 5-star rating! We are honored to have had the opportunity to work with you, and we are glad that our team could provide you with a top-notch experience! Please do not hesitate to let us know how we may be of further assistance to you in the future! Safe travels!

March 22, 2022

Great service, truly super personnel. Everyone that I came in contact with was anxious to be of service and assist me in any manner that they could. If the whole world, and its people, co More

by raydell339
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are honored to have had the opportunity to serve you, and we are pleased that our team could provide you with the quality assistance that you so much deserve. Your kind words and satisfaction mean so much to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 21, 2022

My service advisor was Vince Tran, he was very helpful and explained very well to me what needs to done. He has done an Excellent Service, good job, Vince. Thanks so much! More

by Dyle66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Mar 23, 2022 -

Sierra Honda responded

Thank you for leaving Vince this 5-star review! We are pleased to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels and hope to see you again the next time your vehicle is ready for service!

March 21, 2022

Kevin was my service advisor. I arrived on time for my appointment and he quickly had my car taken in. I asked some questions about my recall and about future services and he answ More

by leftyray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Sierra Honda responded

Thank you for leaving Kevin this excellent review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

Mar 25, 2022 -

leftyray responded

My Pleasure

March 18, 2022

Sierra Honda Service delivers consistently high quality, honest, efficient car repair and my service advisor, Kevin Eng, exemplifies first rate customer service in a professional and compassionate manner. P More

by Doris Elam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Doris Elam responded

Thanks so much Kevin & Sierra Honda Service Team for taking excellent care of my Honda Accord and me over many years! Always such a comfort to know I can depend on you folks. ~ Doris

Mar 18, 2022 -

Sierra Honda responded

Doris, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are delighted that Kevin's and the teams efforts could consistently meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

March 16, 2022

Bought my Honda CR-V in 2014 at Sierra Honda. Sierra Honda in Monrovia Ca are the best. When I bring my car in for service and they are always professional, friendly and helpful. Tina was gre More

by Grandma Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Mar 17, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are so appreciative of your business, and we are pleased that we could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible, and we hope to continue serving you and your automotive needs for many years to come!

March 15, 2022

Friendly staff with customer service on the forefront of their mind. From scheduling service, speaking with the service manager and the constant updates on my vehicles status, I can’t find this service any More

by JABAquino730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that our team could be of assistance to you and provide you with the top-quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

March 15, 2022

Drive about 30 minutes out of my way to come to this particular dealership. Great customer service! More

by Aret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your wonderful review! We are honored to have your confidence and loyalty, and we will certainly provide you with nothing less than our best quality care in your visits to come. We wish you safe travels. Please do not hesitate to let us know how our team may serve you again!

March 15, 2022

I was recommended by a friend to come to this dealer for service and to ask for Adam Lopez and wasn’t let down. He always has a great attitude and treats me with respect as for other customers. Mr. Lopez is More

by Rrosas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Tran
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your positive review and recommendation! We are so appreciative of your business, and we will certainly provide you with nothing less than the same quality service in your visits to come. Please drive safely, and do not hesitate to let us know how our team may serve you again!

March 14, 2022

efficient service, my Advisor Kevin is great to work with, up front and honest, really appreciated More

by GY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! Quality and efficient service is always our goal, and we are pleased that our efforts met your satisfaction. We wish you safe travels. Please do not hesitate to give us a call if there is anything more that our team may help you with!

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