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Sierra Honda - Service Center

Monrovia, CA

4.8
1,037 Reviews

1,037 Reviews of Sierra Honda - Service Center

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February 27, 2025

The staff was courteous and was accommodating even though my appointment was later in the day they were able to take me in early. I appreciate that. More

by avalencia5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Sierra Honda responded

Avalencia, Providing exemplary service is so important to us here at Sierra Honda and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were courteous, accommodating and took you in earlier than your scheduled appointment. We wish you safe travels until we meet again!

February 26, 2025

I recently brought my car infor maintenance, and I couldn't be more satisfied with the experience. From start to finish, we worked with Adam Lopez who provided exceptional professionalism and dedicati More

by JESSICAROSALES1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Sierra Honda responded

Jessica, We appreciate you for leaving Adam this stellar review! We are delighted to know that he provided exceptional professionalism and dedication to your satisfaction. If there is ever anything more that we may help you with please do not hesitate to let us know.

February 26, 2025

I highly recommend Mr. Jason Pool! Everybody the in the US should ask for him. More

by 647drivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pool
Feb 27, 2025 -

Sierra Honda responded

We are grateful for you leaving Jason this stunning review and recommendation! We are thrilled to hear that he took incredible care of you and your automotive needs. We hope to serve you again in the future when the time comes.

February 25, 2025

Mayra helped us out she was wonderful very patient with my Family Great service %100 More

by gavi.sanchez.gs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayra Lopez
Feb 25, 2025 -

Sierra Honda responded

Gavi, Providing great service is so important to us here at Sierra Honda and we are glad that Mayra's efforts met your satisfaction! We are thrilled to know that she was wonderful and very patient. We wish you safe travels until we meet again!

February 20, 2025

Good service, but technician recommends doing maintenance that is not needed every time. Like fuel injectors cleaning and air filters More

by stuartl93
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
February 20, 2025

Mr. Pastor is very friendly and thoughtful . He reminds me to go back after six months for routine check. Also the info about recall status. He said he will let me know. More

by ELLENYANG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert pastor
Feb 21, 2025 -

Sierra Honda responded

ELLEN, Thank you for leaving Robert this amazing review! We are happy to know that he was very friendly and thoughtful. Please do not hesitate to let us know how we may be of further service to you.

February 19, 2025

Clean and friendly staff. Service reps are professional and explain services needed. Dealer provides transportation and is flexible with pricing. More

by ercfire8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tran
Feb 19, 2025 -

Sierra Honda responded

We're happy you enjoyed an accommodating and thorough visit! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Sierra Honda for the best service!

February 19, 2025

Kevin always provides the most outstanding customer service. He’s very helpful and very detailed as to the kind of service my car needs. Sierra Honda is lucky to have him. I always make sure to let him More

by MMART1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

February 18, 2025

Kevin Eng was amazing and super helpful he answered all my questions clearly and got me any information I needed . I went in for a recall and they did it well and was ready when they estimated . I had a gr More

by INDA.KATHRYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Sierra Honda responded

Inda, thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is friendly and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

February 17, 2025

Extremely professional-constant feedback and great customer service.Full details of the repairs addressed with me. More

by PAREKHB133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with our team's assistance! We're glad they provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

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