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Sierra Honda - Service Center

Monrovia, CA

4.8
1,078 Reviews
Today: 7:00 AM - 6:00 PM Closed Now
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1,078 Reviews of Sierra Honda - Service Center

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June 06, 2025

Quick and efficient! Kevin always provides the best customer service and explains everything throughout the whole process. More

by m_cardenas53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he has provided for you. We look forward to your next visit!

June 05, 2025

Everyone is so helpful and kind. Kevin has helped me for many years and he goes above and beyond. Honda has such great quality people. More

by lewispatrice221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Sierra Honda responded

Lewis, we truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

June 05, 2025

Kevin is thorough and efficient. I’ve been using Sierra Honda Service for more than 10 years, and Kevin has been a part of that great experience! More

by Mario Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Sierra Honda responded

Mario, thanks for taking a moment to share positive and encouraging feedback with us on Kevin! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come.

June 04, 2025

This dealership used to have reasonable prices. Now the prices have gone up a lot, and also they forcibly upsell a lot of services. If you are servicing your vehicle, watch out for vehicle code re More

by ns
Recommend Dealer
No
Employees Worked With
Billy Tam
Jun 04, 2025 -

Sierra Honda responded

We're sorry the value of the service our team provided did not meet your expectations when it comes to pricing. We continuously re-evaluate to be in-line with the local market, while also providing the high quality service Honda customers expect. If you'd like to discuss any of your concerns, I'd be happy to help. Please feel free to contact me directly. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

More
June 04, 2025

Friendly service and easy to get an appointment. Car repair was done within the time estimate. More

by mmmsdgt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 04, 2025 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment.

June 03, 2025

Always great customer service. I never feel rushed and things are explained in a way I understand More

by MPBANUELOS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Sierra Honda responded

We're really pleased the Sierra Honda team continues to earn your confidence and trust with their diligence, transparency, and support. Thank you for your positively glowing feedback!

June 03, 2025

Excellent service. Knowledgeable service consultant. Timely service of completion of service. Very friendly and listens. More

by carmelito.valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yes Perez
Jun 04, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Carmelito! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

June 02, 2025

Friendly environment; speedy service; Yessi was helpful and kind person to work with. Thank you. More

by DCHEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jun 03, 2025 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Yessi provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you.

June 02, 2025

Kevin Eng is consistently an excellent, awesome service man. He is the best. He is informative and kind. He explains and helps. Kevin is like FAMILY! I only bring my car in for servicing when he is wo More

by KIMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon C from Sales
Jun 03, 2025 -

Sierra Honda responded

Kim, we appreciate your 5 stars for Kevin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape.

June 01, 2025

Kevin was friendly, clear, and professional. The service was very quick with no surprises. Will be back with Kevin as my advisor. More

by pjhoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Sierra Honda responded

Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.