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Sierra Honda - Service Center

Monrovia, CA

4.9
370 Reviews

370 Reviews of Sierra Honda - Service Center

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June 16, 2022

I visited this dealer w/o appointment at 7am and rep. Billy Tam assisted kindly and promptly what I need for my car. Thank you so much! More

by coolkielee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jun 16, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Billy could get you and your automotive needs swiftly taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

Jun 16, 2022 -

coolkielee responded

Thank you!

April 12, 2022

Adam Lopez made sure my car was fixed quickly and properly in spite of some pandemic-related challenges obtaining parts. Kept me apprised of the progress and even found a discount I could use. More

by jackbooher99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Sierra Honda responded

Thank you for leaving Adam this positive review! We are pleased that he could get you and your vehicular needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

April 09, 2022

I would recommend Sierra Honda for your car maintenance,their professionalism and courtesy was well demonstrated when I had my vehicle serviced.Kevin Eng my Service Advisor explained the repair More

by Ramonjrhernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Sierra Honda responded

Ramon, Thank you so much for your positive review and recommendation! We are pleased that Kevin could be of assistance to you and get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and be sure to give us a call if you ever have any further questions or concerns!

April 09, 2022

Sierra Honda is consistently a great family Honda Service provider. My service man is Kevin Eng and he is the greatest. He cares for all of is customers. More

by kima7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Sierra Honda responded

Thank you for leaving Kevin and our dealership this 5-star review! We are pleased that we could provide you with the quality service that you so much deserve. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Kevin and the team may serve you again!

April 08, 2022

Very clean, professional, attentive, quick service, knowledgeable and communication was perfect. From the minute I pulled in to the time we left the service was top notch. Definitely a place I don’t More

by Covinatravelball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are happy to hear that Adam took remarkable care of you throughout the entirety of your visit. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how he and the team may serve you again!

April 06, 2022

Adam was awesome and had great customer service. I will definitely be coming back thanks More

by Amoronez33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam lopez
Apr 07, 2022 -

Sierra Honda responded

Thank you for leaving Adam this 5-star review! We are pleased that he could be of remarkable assistance to you throughout your visit! We wish you the safest of travels. Please do not hesitate to let us know how Adam and the team may serve you again!

April 06, 2022

Excellent customer service from Alfredo Mejia! ! He was nice enough to uber me to and from work once my car was ready. More

by kristina.castro2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfredo Mejia
Apr 07, 2022 -

Sierra Honda responded

Kristina, Thank you for leaving Alfredo this 5-star review! We are happy to hear that he took great care of you and ensured that your visit went as seamlessly as possible. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that Alfredo or the team may help you with!

April 03, 2022

Vince was professional and curious. Very knowledge and and great help. Would recommend to friends and family. More

by jimmyquach705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Apr 04, 2022 -

Sierra Honda responded

Jimmy, Thank you for leaving Vince this positive review! We are so glad that he could be of assistance to you! We appreciate your business. Please do not hesitate to let us know if there is ever anything more that he or the team may help you with!

March 31, 2022

Vince Tran (service department) was excellent in his service. He was knowledgeable, professional, and efficient. More

by Angelina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Tran
Apr 01, 2022 -

Sierra Honda responded

Angelica, Thank you for leaving Vince this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your visit. We wish you the safest of travels. Please do not hesitate to give us a call if there is ever anything more that he or the team may help you with!

March 30, 2022

Always great customer service, Kevin is awesome. Keep up the good work! Was informed what was wrong with my vehicle and always notified before any work was done. More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Sierra Honda responded

Thank you so much for your 5-star review! We are pleased that Kevin could get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us, and we will certainly provide you with nothing less than our best quality care in the future!

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