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Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews
Call Service Center (626) 408-8397

1,072 Reviews of Sierra Honda - Service Center

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September 23, 2024

all people are so nice and kainly, I JUST WEIT LONG TIME, it was 2:30 horas for chance oil. More

by maribeld121473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Maribel, thank you for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy our team handled your visit with great care. We hope to ensure a more convenient visit next time!

September 23, 2024

Love working with this dealership! Always friendly and helpful and I they do not push a customer to get unnecessary service. More

by copperccg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

September 22, 2024

They were very detailed and ensured on focusing only on what is needed to be done for my car More

by ALOANDYLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

September 22, 2024

Was very easy to make an appointment. Loved that they gave me a ride to work so I didn’t have to worry about getting there. Love that it’s down the street from my work More

by BUSTOS.KAITLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

September 21, 2024

Took my car in for the recalls and was very pleased with the time it took More

by BABYHNDZ_211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

We're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

September 21, 2024

Quick service and courteous staff. Kevin explained all the details and was prompt in completion of service More

by madhavv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin and the team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

September 21, 2024

Account managers need to know more about what Honda care maintenance covers. Customer had to insist that a cost be covered under that plan. More

by jessian23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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September 21, 2024

Excellent customer service. Honda Service Technician Billy Tam was very patient and knowledgeable. He explained all the work to be done on my car and was very detail oriented. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Sep 23, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Billy provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

September 21, 2024

Estuvo muy bueno y me ayudaron con todo de mi auto Srta Yessi Gracias fantastico More

by EVAHUATAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srta Yessi
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Sep 23, 2024 -

Sierra Honda responded

¡Gracias por informarnos que Yessi hizo un gran trabajo! Hacer que sus visitas de servicio sean convenientes y exhaustivas es nuestro principal prioridades. ¡Esperamos hacer lo mismo en su próxima visita!

September 20, 2024

He is an excellent service provider because he cares about his customers and ensures the right maintenance is done. He always goes the extra mile for me. He is what gives Sierra Honda a good name. More

by FROMKIMA7.2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Sierra Honda responded

Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

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