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Sierra Honda - Service Center

Monrovia, CA

4.8
1,082 Reviews

1,082 Reviews of Sierra Honda - Service Center

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May 23, 2025

They are professional & thorough, & care about my satisfaction in the care I received & the service provided. More

by barbara.is4real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Sierra Honda responded

Barbara, we're happy our team's knowledge and support helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Our team appreciates your review!

May 21, 2025

I have taken my car in ever since I bought it. We have been trying to figure out the issue of the battery or alternator not holding a charge. Adam has been the point of contact for all my visits. More

by MR.SILKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Sierra Honda responded

Thanks for your fantastic review! Adam is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda for assistance with your car's needs.

May 20, 2025

Service was done sooner than expected, despite the large number of cars needing to be serviced that Saturday. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Sierra Honda responded

Caroline, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 20, 2025

Over the 17 years, I have brought my 4 Honda vehicles to Kevin Eng. He has been the person I have contacted every time I have one of my Honda’s service light comes on. He has been a very friendly and helpfu More

by SOYOUJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Sierra Honda responded

We're delighted Kevin has proven to be your vehicle's ultimate service advisor and advocate over the years. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

May 16, 2025

I was very pleased with my car maintenance and with the special treatment extended by Yesse Perez.....she is the best and always pleased with her kindness More

by hfm210@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YESSE PEREZ
May 16, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

May 16, 2025

Yessi was awesome! !! She provide excellent customer service and always touch based on status of my car step by step More

by mireyalatina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
May 16, 2025 -

Sierra Honda responded

Mireya, thank you for reporting on the exceptional work Yessi has done for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 16, 2025

I always take my vehicle in for service at Sierra Honda and have consistently received excellent service. Billy Tam is very professional and knowledgeable and explains everything so I understand what is n More

by tina.blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 16, 2025 -

Sierra Honda responded

That's great to hear, Tina! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Billy was convenient and straight-forward. See you next time!

May 15, 2025

First time here and Kevin Eng made the best impression. You can immediately sense his thoughtfulness to your questions. I spoke to multiple dealerships over the phone to get my vehicle serviced, but decide More

by JSEBMAICO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Kevin did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 15, 2025

Kevin is really good. I can always rest easy knowing he does his best when fixing my car. More

by caroline.han
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Sierra Honda responded

Caroline, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 14, 2025

I have serviced my car with Billy multiple times already and his customer service never fails to impress and satisfy me. More

by alin.mazmanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
May 14, 2025 -

Sierra Honda responded

We're really pleased Billy and the Sierra Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Alin. We look forward to your next visit!

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