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Sierra Honda - Service Center

Monrovia, CA

4.8
1,052 Reviews
Call Service Center (626) 408-8397

1,052 Reviews of Sierra Honda - Service Center

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August 17, 2024

Kevin Eng is amazing. He is very helpful and stays on top of the process. Just The Best More

by TEDCLEMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Ted, thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

August 17, 2024

The customer service was excellent and the service on my vehicle was very organized and professional. I will keep on returning for future service. More

by Yvette Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Aug 20, 2024 -

Sierra Honda responded

Thanks for the love, Yvette! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

August 17, 2024

Everytime I come here I always receive great customer service and guaranteed that my vehicle is being service by professional mechanics. More

by MAGIC.ROLAND96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

August 17, 2024

Billy was super friendly and helpful and my car was ready when he said it would be. More

by lauraljohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy ?
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Aug 20, 2024 -

Sierra Honda responded

Laura, thanks for letting us know how pleased you were with the convenience of this service visit with Billy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

August 16, 2024

Service department and waiting lounge are old and outdated. Even appointment is made but the car is still sitting at the parking lot for over an hour to have someone work on it. Anyway location is co More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Sierra Honda responded

Thank you for sharing feedback with us about our service department. We certainly appreciate hearing that our team has provided you with friendly service. I would be more than happy to discuss any of your concerns with you if you wouldn't mind reaching out to me. Thanks for choosing Sierra Honda for your automotive needs! John H. Howard III jhoward@sierracars.com 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

August 15, 2024

It is always a great experience to get my car serviceed by Honda and I will be back. More

by ROBINJM92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Robin! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

August 14, 2024

I am a Honda person, I never driven anything else but Honda so far. This means I’m a loyal customer of Honda. I expect them to give me a special treatment. I’m happy with the service More

by randoushka15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

August 13, 2024

provided me with free ride home since service would be longer than 1 hour. washed my vehicle as per my request for no additional charge. service was friendly and eager to please the customer. More

by toyocat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
billy
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Aug 13, 2024 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

August 12, 2024

My 1st time there, but it went very well thanks to the rep Kevin Eng who helped me through the whole process. He was very helpful, friendly & nice! Thank you! More

by CHANTREAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with an engaging and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

August 12, 2024

Since buying my vehicle, I have gone to this dealership to get service done. Billy has always provided great, friendly service. More

by ORTIZMAYRA100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Report | Print
Aug 13, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Billy! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

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