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1,064 Reviews of Sierra Honda - Service Center
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August 01, 2024
Kevin in service, phenomenal. Always professional, receptive, and kind. I am discouraged by the technicians from my last service. The civic was not returned as I left it. The gr Always professional, receptive, and kind. I am discouraged by the technicians from my last service. The civic was not returned as I left it. The grill isn’t secure and the hood doesn’t align with quarter panels. Clips are missing and rubber is torn. Kevin is receptive to my concerns and I am positive the corrections will be made. I am always comfortable with your organization for service and the purchasing of vehicles. Thank you for your time. Shawn Morton More
by DRAKEMOR71
Verified CustomerEmployees Worked With
August 01, 2024
Very friendly, helpful and knowledgeable. Yessi, was trying to get my car fix right away. You can tell she’s very knowledgeable and has good communication skills with her customers. And keeps Yessi, was trying to get my car fix right away. You can tell she’s very knowledgeable and has good communication skills with her customers. And keeps you updated. More
by RNIRENE63
Employees Worked With
Yessi
July 31, 2024
Adam was exceptionally helpful. He pointed out all critical repairs and helped me with transportation to and from dealer. He pointed out all critical repairs and helped me with transportation to and from dealer. More
by saxforall
Employees Worked With
July 31, 2024
Came in for an oil change and tire rotation on my 2009 Accord because online they had a coupon for $86.88. When I got there, I was informed that the coupon is for regular oil and synthetic is $25 more. Accord because online they had a coupon for $86.88. When I got there, I was informed that the coupon is for regular oil and synthetic is $25 more. They don't even stock regular oil. So the coupon was a bait and switch tactic to bring in customers with older vehicles to upsell them on a switch to synthetic oil. I'm giving 2 stars because service advisor Kevin was honest and efficient to work with. More
by GMKWAN
Employees Worked With
July 31, 2024
Showed up for an appointment at 10:30 AM, and my car didn’t even get serviced until 2:45. At that point I just basically had a walk in. Car wasn’t even done until 4:30. Would’ve just gone to a different didn’t even get serviced until 2:45. At that point I just basically had a walk in. Car wasn’t even done until 4:30. Would’ve just gone to a different place if I would’ve known an oil change would take 6 hours. More
by jasmineitti516
Employees Worked With
Billy
July 31, 2024
Wonderful. My wife's CRV had a slow leak in the rear driver's side. Kevin had the small nail removed and tire repaired. Because of our continued business (CRV a My wife's CRV had a slow leak in the rear driver's side. Kevin had the small nail removed and tire repaired. Because of our continued business (CRV and Insight), Kevin compt the service. A small gesture which makes us value and appreciate his service for our vehicles. More
by CLYDE_OKUDA
Employees Worked With
July 31, 2024
Kevin is always excellent. It’s why we ask for him. What I don’t like is how Sierra Honda is now charging 3% on credit card charges. That’s why Sierra only gets a 4 star but It’s why we ask for him. What I don’t like is how Sierra Honda is now charging 3% on credit card charges. That’s why Sierra only gets a 4 star but Kevin gets 5 stars. More
by Alice & Scott
Employees Worked With
