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Sierra Honda - Service Center

Monrovia, CA

4.8
1,067 Reviews
Call Service Center (626) 408-8397

1,067 Reviews of Sierra Honda - Service Center

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July 31, 2024

Wonderful. My wife's CRV had a slow leak in the rear driver's side. Kevin had the small nail removed and tire repaired. Because of our continued business (CRV a More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Sierra Honda responded

Clyde, thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles. Thank you for continuing to choose Sierra Honda!

July 31, 2024

Adam was exceptionally helpful. He pointed out all critical repairs and helped me with transportation to and from dealer. More

by saxforall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 31, 2024

Came in for an oil change and tire rotation on my 2009 Accord because online they had a coupon for $86.88. When I got there, I was informed that the coupon is for regular oil and synthetic is $25 more. More

by GMKWAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 31, 2024

Great service from lady at Honda in Monrovia very nice and attentive as soon as I got there . More

by dannarivera51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person not here
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Aug 02, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 30, 2024

Kevin was awesome! I had to leave my car for half a day and he was communicating with me the whole time with status updates. More

by CHRISARIAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 30, 2024

F fast Great Professional Courteous Helpful Quick Responsive Communicated Took action Good work! Definitely take it back More

by RENEPADILLARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thank you for your positive review, Rene! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

July 30, 2024

Fast service and professional . I didn’t wait long for service and pick up. I’ll be back More

by lanzmonal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We hope you'll come see us again some day!

July 30, 2024

Good service . Honest conversation about my car . Worked on applying coupons for discounts on service. More

by ANNEMARIEFLOODRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with your advisor's assistance! We're glad our team provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 30, 2024

Everyone was very friendly and knowledgeable. I felt taken care of. Thanks Kevin, much appreciated More

by arthur330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about Kevin and our awesome team, Arthur. They are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until we may help you again!

July 29, 2024

Kevin was amazing. He was kind, helpful and attentive to my needs. He was very pleasant to work with and made sure I understood the entire process. More

by waremd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Kevin and the Sierra Honda team may serve you.

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