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Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews
Call Service Center (626) 408-8397

1,072 Reviews of Sierra Honda - Service Center

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July 30, 2024

Good service . Honest conversation about my car . Worked on applying coupons for discounts on service. More

by ANNEMARIEFLOODRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with your advisor's assistance! We're glad our team provided you with their utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 30, 2024

Everyone was very friendly and knowledgeable. I felt taken care of. Thanks Kevin, much appreciated More

by arthur330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 31, 2024 -

Sierra Honda responded

Thank you for your very encouraging words about Kevin and our awesome team, Arthur. They are all great people to work with, and we appreciate your recognition of their excellence. Safe travels until we may help you again!

July 30, 2024

F fast Great Professional Courteous Helpful Quick Responsive Communicated Took action Good work! Definitely take it back More

by RENEPADILLARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Sierra Honda responded

Thank you for your positive review, Rene! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

July 30, 2024

Kevin was awesome! I had to leave my car for half a day and he was communicating with me the whole time with status updates. More

by CHRISARIAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 29, 2024

Kevin was amazing. He was kind, helpful and attentive to my needs. He was very pleasant to work with and made sure I understood the entire process. More

by waremd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Sierra Honda responded

Thank you for recognizing Kevin's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Kevin and the Sierra Honda team may serve you.

July 29, 2024

Definitely a great dealership with some of the best customer service. The time is taken to really speak with you about your car and the service, it's truly appreciated. 5 star service. More

by Ljnsocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for your automotive needs!

July 28, 2024

Yessi was very helpful and thorough with the process of coordinating the service needed for my car. Would recommend going to her for help. More

by MARTIN.PADUA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 29, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance, Martin! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 27, 2024

Service department is very fast and courteous. They got my car serviced in less than 2 hours. More

by gmozer83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

July 26, 2024

Great experience at this dealership with my service request for an oil change and other things More

by LOPEZJOSEG97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert service department 5 stars
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Jul 29, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

July 26, 2024

They are helpful when you drive in and process the paperwork efficiently. Kevin always is pleasant and helpful. He follows through and takes care of the needs of my car. I am very please to work w More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Sierra Honda responded

Annie, thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicle. Thank you for continuing to choose Sierra Honda!

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