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Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews
Call Service Center (626) 408-8397

1,072 Reviews of Sierra Honda - Service Center

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July 26, 2024

Sales person replied to my questions in a timely matter. I was also able to start the resolution to my issue quickly. More

by KEVYNU
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Sierra Honda responded

Thank you for letting us know how satisfied you were with the prompt service our team provided for you. We appreciate your business, as well as your feedback, and hope to continue to being of service to you for years to come.

July 26, 2024

Great responsive staff who take the responsibility to get things don in a timely manner. More

by RB.SWAN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Sierra Honda responded

RB, thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

July 25, 2024

Good customer service I think is good ok ok ok ok ok ok ok ok ok More

by CANDICELUI02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Sierra Honda responded

Candice, Providing good and efficient service is so important to us here at Sierra Honda and we are glad that our teams efforts could meet your satisfaction! We wish you safe travels until we meet again!

July 25, 2024

Billy Tam was amazing and expedited my service so I was in and out of there within 30 min for a new tire. These guys are great at what they do. More

by laurenmkkl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Jul 25, 2024 -

Sierra Honda responded

Lauren, Thank you for leaving Billy this incredible review! We are glad to hear that Billy took first class service of you and your automotive needs. We are happy to know that he was amazing and expedited your service. Please do not hesitate to let us know how we may be of further service to you.

July 25, 2024

Service advisor Yessi (Jessie) is excellent, caring, goes over and beyond for her customers. Monrovia Honda has served our needs well than other Honda dealers. More

by ramon-corrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi or Jessi in Seevice is fantastic! Thank you!!
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Jul 25, 2024 -

Sierra Honda responded

Ramon, We are grateful for you leaving Yessi this exceptional review! We are thrilled to hear that Yessi took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was excellent, caring and goes over and beyond for you. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 25, 2024

Great service! Yessi is the best, she always makes sure to streamline the process as well as keeping me informed. Thank you for always making it easy! More

by cisneros.brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 29, 2024 -

Sierra Honda responded

Brandon, thank you for taking a moment to share positive feedback on Yessi. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!

July 24, 2024

Good dealership with outstanding customer service. The facilities are in need of upgrade and are definitely too small. More

by charles.montoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

Sierra Honda responded

Charles, Thank you for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they provided you with outstanding service. We will take your feedback into consideration thanks! Please do not hesitate to let us know how we may be of further service to you.

July 24, 2024

Adam was very pleasant and informative. He followed through, and was true to his word. More

by mjlevinson43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2024 -

Sierra Honda responded

We are grateful for you leaving Adam this flawless review! We are thrilled to hear that Adam took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was very pleasant and informative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 23, 2024

Yessie was super amazing and helped relieve my stress regarding an issue. Yessie went above and beyond. I was very hesitant at 1st because I don't like having to learn a new SERVICE ADVISOR! Well Yeasi More

by mscocoredbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessie Perez
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Jul 23, 2024 -

Sierra Honda responded

Ms. Coco, thank you for reporting on the exceptional work Yessi and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for always choosing Sierra Honda!

July 22, 2024

great service personnel all worked well. waiting room can be a bit more customer friendly. ride back home very good and quick More

by arttalavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

We appreciate your kind feedback on working with our service team, and we've also noted your critique. Rest assured we have plans in the near future to provide our guests with a new and improved experience here at Sierra Honda that will be sure to address your concerns. Thank your for choosing Sierra Honda for your automotive needs!

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