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Sierra Honda - Service Center

Monrovia, CA

4.8
1,072 Reviews
Call Service Center (626) 408-8397

1,072 Reviews of Sierra Honda - Service Center

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July 22, 2024

Quick and easy service. The service advisor did not try to push maintenance that wasn’t required. Staff was friendly and courteous throughout the entire process. More

by SAKO887
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
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Jul 22, 2024 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 21, 2024

Kevin is always fantastic--my family has been working with him for years and I don't trust anyone else to service my car. He always explains things well and the work is done quickly. More

by Connor S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

Connor, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. Thanks so much for your continued business!

July 21, 2024

Good service the advisor explaining to me about my problem very well and close to my house. More

by REYES_ROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Yessi Perez
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Jul 22, 2024 -

Sierra Honda responded

Reyes, thank you for your trust in our service team! We're happy to have provided you with a thorough and convenient visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

July 20, 2024

Yessi provided excellent customer service. The underbody engine cover was damaged on my vehicle. The service department was able to get back on the road in a timely manner. More

by ALANROMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 22, 2024 -

Sierra Honda responded

Alan, thanks for taking the time to review your service experience! We're happy Yessi handled your visit with great care and got you safely back on the road in a timely manner. Safe travels until next time!

July 20, 2024

Friendly and respectful,helpful wonderful I will be back soon and will give a gift More

by PAULINE_TITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

Thank you for telling us why you liked this visit, Pauline! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

July 20, 2024

Great service all around. My car was serviced in a timely manner. The rep was so informative. More

by mdina02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient and accommodating service team. We wish you pleasant travels until we may be of service to you again!

July 19, 2024

Kevin was very helpful, friendly and personable. I appreciated his attention to detail and clear communication More

by terprayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

July 19, 2024

Billy is a kind person. He help me and provides a good experience. The waiting room is clearn. More

by hyquangliu99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jul 19, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Billy and our awesome team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 19, 2024

Great work thank you for your help. Very helpful in the service provided to me More

by arturonunez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Sierra Honda responded

Arturo, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 19, 2024

Excellent He did a very good job. He is honed. He has very good communications More

by GFFANOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Sierra Honda responded

Excellent! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

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