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Sierra Honda - Service Center

Monrovia, CA

4.8
1,073 Reviews
Call Service Center (626) 408-8397

1,073 Reviews of Sierra Honda - Service Center

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July 19, 2024

Excellent He did a very good job. He is honed. He has very good communications More

by GFFANOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Sierra Honda responded

Excellent! Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.

July 19, 2024

Adam is the service dept has been very helpful and quick with responses on the multiple issues I have had with my Pilot. More

by LANAk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Sierra Honda responded

Thank you for your lovely feedback, Lana! We're pleased you continue to receive the best care and guidance from Adam and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

July 18, 2024

Kevin Eng provided great quality customer service with such professionalism, quickness, and kindness. I will definitely be returning and setting future appointments with him. Thank you so much Mr. Kevin More

by CHASITY.PALACIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Sierra Honda responded

Chasity, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Kevin provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 18, 2024

Excellent customer service…. . My service provider Yessi keep me updated about my car…. She made me feel welcome…. More

by dolphin_girl626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi from service department
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Jul 18, 2024 -

Sierra Honda responded

Thank you for sharing positive feedback on Yessi! We want all of our guests to be treated to service that is pleasant and reliable, so we're happy that's exactly what Yessi has provided for you. We look forward to your next visit!

July 17, 2024

They made my experience really easy and seamless. I Will definitely be back for my next service as well. More

by GONZALEZDENISE441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jul 17, 2024 -

Sierra Honda responded

Thanks so much, Denise! We're delighted the value of your service advisor's support exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

July 17, 2024

Did a good job. Not above and beyond or anything, but exactly what I needed. More

by KMCKENNA525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Jul 17, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you were with the exceptional service our team provided for you. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

July 17, 2024

Kevin was very quick and thorough when going through my service experience. He gave great service! More

by JPOLIFRONI6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Kevin handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

July 17, 2024

Kevin is amazing, friendly, and knowledgable. Always takes his time to explain work being done More

by MPBANUELOS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Sierra Honda responded

Thank you for your kind review! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

July 17, 2024

I want to say thank you to Adam for taking the time out of his day to make sure I had the best service possible and for him taking the time out of his day to ask for my car to be washed I really appreciate More

by diaz.irene93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us about Adam! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

July 16, 2024

Kevin was extremely helpful and informative in his customer service. I would highly recommend him to my friends and family. More

by ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sierra Honda responded

Ellen, thank you for your trust in our service team! We're happy Kevin provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. Safe travels until next time!

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