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Sierra Honda - Service Center

Monrovia, CA

4.8
1,080 Reviews

1,080 Reviews of Sierra Honda - Service Center

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July 02, 2024

Service was throrough and fast. Billy was kind, complimentary, and went above and beyond to make the process as smooth and easy as possible. More

by vincentmartinek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tan
Jul 03, 2024 -

Sierra Honda responded

Thanks so much, Vincent! We're delighted the value of Billy's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to being of service to you again some day!

July 02, 2024

Convenient and close to home. Repair was done in one afternoon by serviceman. Yessi was great! More

by cideguz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jul 03, 2024 -

Sierra Honda responded

Thank you for telling us what you liked about this service visit! We appreciate your kind words and appraisal of Yessi, and we hope to create the same, high quality experience at your next appointment.

July 02, 2024

Adam was a great service rep who listened to my concerns before speaking and addressed them with knowledge and respect. More

by gilrae7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
Jul 03, 2024 -

Sierra Honda responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Adam handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

July 01, 2024

Yessi provided excellent service! She was very clear and detailed on what services were going to happen to my car. She also gave the best suggestions to maintain upkeep. They were als More

by ROBYNLAURENRAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jul 01, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Yessi! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 30, 2024

Adam was courteous and helpful. He ordered the parts and made getting an appointment easy. More

by hgmw2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 30, 2024

We have the utmost trust and respect for Kevin's work. Seven years of maintaining our CRV and Insight without issue. Always ensuring the best cost of work plus any preventative measures by utilizing eithe More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Sierra Honda responded

Clyde, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

June 30, 2024

Robert was super helpful. He communicated and kept me updated with my car status and assisted me in finding transportation. More

by JENNABOND1601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 01, 2024 -

Sierra Honda responded

Jenna, thank you for your positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Robert provided for you. We look forward to your next visit!

June 30, 2024

This is my ninth time to this dealership for maintenance, everything is nice and clean More

by ECLIPSEDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

June 30, 2024

Nice and fast drop off. Kevin clearly layed out my options for service and took care of it nicely. More

by WODENSDAUGHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

June 30, 2024

I always get a good service, good actitud and nice smile. He always puts his department very high More

by EXFLACATAMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Sierra Honda responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

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