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Sierra Honda - Service Center

Monrovia, CA

4.8
1,082 Reviews
Call Service Center (626) 408-8397

1,082 Reviews of Sierra Honda - Service Center

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June 30, 2024

Adam was courteous and helpful. He ordered the parts and made getting an appointment easy. More

by hgmw2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Adam's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

June 30, 2024

We have the utmost trust and respect for Kevin's work. Seven years of maintaining our CRV and Insight without issue. Always ensuring the best cost of work plus any preventative measures by utilizing eithe More

by CLYDE_OKUDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Sierra Honda responded

Clyde, thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

June 30, 2024

All around excellent service as always. A very good experience professional, fast and very efficient. More

by METQC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

June 29, 2024

Great customer service. Explained details of the service thoroughly. Accurate timing of how long it would take. Kind and friendly interaction. More

by CBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know we're succeeding at that!

June 29, 2024

Sierra Honda exceeded my expectations. Thank you taking care of my air conditioning issues and ensuring great satisfactions. More

by LHERN11172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Sierra Honda responded

Thank you for sharing your satisfaction with the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda to assist you with your vehicle's needs!

June 28, 2024

They are quick to attend and very dedicated to giving you the best service possible. More

by KGARCIAA814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 28, 2024

Kevin always provides great customer service, explains the services needed and cost break down clearly and thoroughly. The entire staff is top notch! More

by IRENE.MONTERO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Sierra Honda responded

Irene, that's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

June 28, 2024

I bought my car here and have always received great service with Kevin. It’s the only dealer I trust to provide good service. More

by NATOBI1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with Kevin and our efficient service team. We wish you pleasant travels until we may be of service to you again.

June 28, 2024

Outstanding service at Sierra Honda of Monrovia! The staff were professional, efficient, and thorough, specifically Adam (the service advisor). They quickly diagnosed and fixed my car issues, ensuri More

by saulmatinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Sierra Honda responded

Saul, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Adam provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 27, 2024

Yessi is always professional and courteous. She makes service a positive experience.Highly recommend her for your repair needs. More

by ronald1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
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Jun 27, 2024 -

Sierra Honda responded

Ronald, thank you for telling us why you like working with Yessi! Your satisfaction means the world to us, and we're pleased she continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

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