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Sierra Honda - Service Center

Monrovia, CA

4.8
1,070 Reviews
Call Service Center (626) 408-8397

1,071 Reviews of Sierra Honda - Service Center

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May 25, 2024

They are nothing less than a life saver during an unexpected mishap in our vacation. More

by Jlnew219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

We're delighted our service team was there for you during a stressful situation, and got your vehicle's needs taken care of in a timely manner. If you're ever in town again, we hope you'll think of us for any automotive needs. Enjoy your summer travels!

May 25, 2024

Good communication and my car was done at a good time with no problems at all More

by MATTHEWMORAN9
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

Matthew, we're glad our service team made your day a little easier by being efficient. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!

May 25, 2024

Adam is the only reason I enjoy going to Sierra Honda, he is very professional and actually cares about helping me with my car. More

by adelenelahey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.

May 24, 2024

2nd trip for trifecta of warning lights. left a message I missed - 'call back' but didn't leave word that it wasn't going to be completed that day. extra trip for me. More

by HCMIYATAKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 24, 2024

Ken is the best! He's always attentive to my needs. He never recommends any service that isn't necessary. He answers all my questions and is very courteous. More

by RDTCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

Thank you for taking a moment to share your appreciation of Kevin. We truly appreciate getting feedback from people that have been helped by our amazing team. Please come see us again some day!

May 24, 2024

Kevin is very helpful and explains recommendations for future services and overall I know my vehicle is always in good hands! Thank you Kevin! More

by ariinana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

That's awesome! Thank you for always trusting Kevin and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

May 23, 2024

Kevin Eng always goes above and beyond to assist me. His unyielding commitment to excellence always results in a first-rate experience. A testament to his top-tier professionalism is the fact that I h More

by paultapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he has always taken exceptional care of you and your vehicles' needs. Thank you for continuing to choose Sierra Honda!

May 23, 2024

Didn’t like having to return my car on the way home because the tech didn’t charge my battery enough. Love the help & support from Kevin Eng! More

by LEEWILSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy - very helpful! Service dept.
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May 24, 2024 -

Sierra Honda responded

Thank you for letting us know Kevin was there to make things right when you needed to return to our service bay. We appreciate your business and your feedback on the ups and downs of this visit, and we look forward to making your next appointment even better.

May 22, 2024

Adam in service does an excellent job! Very friendly and knowledgeable. Keep up the great work. More

by SMCHAVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Adam! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 22, 2024

My car was taken care of fast for recommended oil change . Customer service was great More

by DEEDEERAM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert pastor
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May 22, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy to have provided you with a thorough and quick visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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