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Sierra Honda - Service Center

Monrovia, CA

4.8
1,101 Reviews
Call Service Center (626) 408-8397

1,101 Reviews of Sierra Honda - Service Center

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June 08, 2024

Excellent service by Adam Lopez. Very attentive and knowledgeable. Service is always quick and reliable. More

by JESSICAROSALES1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Sierra Honda responded

Jessica, that's awesome! Thank you for always trusting Adam and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

June 06, 2024

The dealership is very friendly, especially Kevin. Kevin was quick to assist and was accommodating. More

by ETHANQUANGNGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Sierra Honda responded

Ethan, Providing immaculate and quality service is so important to us here at Sierra Honda and we are glad that Kevin's efforts could meet your satisfaction! We are thrilled to know that he was very friendly and accommodating. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

I was very pleased with the service from the get go as I walked in. I was pleased with the ride home and being picked up from my house no charge. WOW do I love Sierra Honda and will recommend them to all wh More

by DASSR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Sierra Honda responded

Thank you so much for leaving us this amazing review and recommendation! We are glad to hear that our team took exceptional care of you and your automotive needs. We are happy to know that they dropped you off and picked you up with no charge so you did not have to sit there and wait. Please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

Excellent service . I have a good experience with the time my car was in to the time it was done. Excellent staff. More

by ESTHER4400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Sierra Honda responded

Esther, Providing excellent and quality service is so important to us here at Sierra Honda and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they made your experience good. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

This dealership is too busy, unhelpful, and not able to complete the work in time. More

by GRANTJGOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Sierra Honda responded

Thank you for your feedback, We do apologize for the delay on completing the services on your vehicle. We would welcome the opportunity to speak to you on your concerns. Please contact me at your earliest convenience. John H. Howard III 626.879.2935 ext 7084 Service Manager Sierra Honda Of Monrovia

June 03, 2024

I have an 18 year old CR-V and it has only been serviced by Sierra Honda. I highly recommend them. Kevin Eng is an awesome service advisor, I trust him to always give me the best advise for keeping my ca More

by compeng-dsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Sierra Honda responded

We are grateful for you leaving Kevin this wonderful review and recommendation! We are thrilled to hear that Kevin took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he has earned trust by him always giving you the best advice for keeping your car in shape. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 03, 2024

The service was excellent and will be coming back. Also Kevin really helped me out with questions I had thank you so much. More

by eg35509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Sierra Honda responded

Thank you so much for leaving Kevin this fantastic review! We are glad to hear that Kevin took amazing care of you and your automotive needs. We are happy to know that he really helped you out with the questions you had. We look forward to serving you again in the future when the time comes.

June 02, 2024

I appreciate that they took my car in at the end of the day without an appointment, although it wasn't worked on until first thing the next morning. I also appreciate that they worked on it even though it More

by CARRIE.JY.CHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Jun 04, 2024 -

Sierra Honda responded

Carrie, We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they worked on your vehicle right away so you could have it back the afternoon. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Great service, staff is great, never any issues. Kevin was amazing thank you. Will return More

by ELSIE_CASTANEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Sierra Honda responded

Elsie, Providing great service is so important to us here at Sierra Honda and we are glad that Kevin's efforts could meet your satisfaction! We are thrilled to know that he was amazing. We look forward to serving you again in the future when the time comes.

June 02, 2024

ADAM was AWESOME! He found that my extended warranty covered the electrical malfunction in the vehicle, thus saving me about $700! He also fixed my software issue of More

by michaelkunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Sierra Honda responded

Michael, Providing outstanding and quality service is so important to us here at Sierra Honda and we are glad that Adam's efforts could meet your satisfaction! We are thrilled to know that he was awesome and made your experience the best by far. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

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