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Sierra Honda - Service Center

Monrovia, CA

4.8
1,070 Reviews
Call Service Center (626) 408-8397

1,070 Reviews of Sierra Honda - Service Center

Sort by
May 21, 2024

Very fast, honest and attentive. Customer service was excellent and felt welcome. Very clean and professional facility. More

by ETHANHAN00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 22, 2024 -

Sierra Honda responded

Ethan, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 21, 2024

Wasnt in and out as fast as I would like but that cant be helped with it being a busy Saturday. It was a great experience. With Billys help, it went by seamlessly More

by HOANG.ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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May 22, 2024 -

Sierra Honda responded

Thanks for the love, Hoang! We're thrilled you always enjoy working with Billy and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

May 20, 2024

Billy did an excellent job in all aspects of my service visit, and was a pleasure to work with! More

by bordersknow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prosper Umudu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy in service department
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May 21, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Billy provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 19, 2024

Kevin was very helpful in every way and issue was delt very good thanks to him. More

by LE_HUNG626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Sierra Honda responded

Le, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Kevin handled your visit with great care. We hope to ensure the same circumstances at your next appointment!

May 19, 2024

Adam did a great job of taking care of me and my Honda Accord Sport. He is informative and very knowledgeable about the service my car needed and will need in the near future. I will continue to use them More

by CALAMILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Sierra Honda responded

Thanks so much, Calamillo! We're delighted the value of Adam's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

May 19, 2024

Everyone was helpful and professional. Service department, Sales and parts worked great together Overall, very happy More

by MPREST2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
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May 21, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our dealership team did for you! It is always our pleasure to help you with your automotive needs. Thanks for making Sierra Honda your first choice for service!

May 19, 2024

I felt that with one tire 350$ is a rip off but I was desperate and need to get back to work after getting a flat More

by Du12sd19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesss
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May 19, 2024

Service Rep was great at communicating the vehicle service that was required, Definitely would return! More

by sunnyside1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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May 21, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

May 18, 2024

Wait was longer than usual for an oil change. Car was not ready at promised time. More

by MIGUEL24KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yessi
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May 18, 2024

Robert did an excellent job, very friendly too. Also the checks for the car were done very accurate. More

by ROBERTOPAGORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
May 20, 2024 -

Sierra Honda responded

Thank you, Roberto! We're pleased you had another great service experience with us, and that Robert made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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