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Sierra Honda - Service Center

Monrovia, CA

4.8
1,035 Reviews

1,035 Reviews of Sierra Honda - Service Center

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February 27, 2024

Yessi at Sierra Honda is great! Always has a great attitude and explains every part of my service very well. More

by adrianvillela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Feb 28, 2024 -

Sierra Honda responded

Thank you for recognizing Yessi's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time Yessi and the Sierra Honda team may serve you.

February 25, 2024

The only reason why I come all the way from Yorba Linda to Monrovia for getting my Truck serviced is Kevin Eng. He never disappoints and keeps his promise to make sure my Truck is routed through the servi More

by Stratenweg82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 19, 2024

Yessi Perez was attentive and helpful from the moment she stepped to my car. The entire process from discussing the service needed on my car to pick up was smooth. I also appreciated the ride home while I wa More

by gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Feb 21, 2024 -

Sierra Honda responded

Gilbert, We appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that Yessi took great care of you and your automotive needs.Wishing you the safest of travels- on behalf of the entire team!

February 18, 2024

Fast, reliable, trustworthy, and impeccable customer service. Yessi is the best and she made sure I was well taken care of. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Pérez
Feb 21, 2024 -

Sierra Honda responded

Charlie, Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Yessi provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

February 17, 2024

Go for Darrell! Took my car in for routine inspection as well as some other drivability issues. Darrell Brannon was super helpful in explaining what was those issues More

by andrew.grabowski27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Feb 21, 2024 -

Sierra Honda responded

Andrew, Thank you for your positive review! We are glad that Darrell got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 16, 2024

Overall customer service was excellent! Except for the waiting area at the service was not to my liking. Being outside in the cold, rain or hot weather is not an ideal place to be. Yess More

by Florence Samosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
February 15, 2024

I got lucky 2 times at Sierra Honda, both times Yessi Perez assisted me! Yessi is alway friendly, professional and knowledgeable. More

by rechetnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Feb 15, 2024 -

Sierra Honda responded

Providing quality and efficient service is so important to us here at Sierra Honda and we are glad that Yessi's efforts could meet your satisfaction! We are thrilled to know that she was friendly, professional and knowledgeable. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 14, 2024

Yessi Pérez was courteous, patient with my questions, and informative on the work done on my vehicle. I’d definitely recommend! More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Feb 15, 2024 -

Sierra Honda responded

Cristina, We are grateful for you leaving Yessi this wonderful review and recommendation! We are thrilled to hear that Yessi took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was courteous, patient and informative. Please drive safely and do not hesitate to let us know how we may be of further service to you.

February 04, 2024

Sierra Honda dealership is professional. I feel at home when visiting the dealership. I recommend highly. More

by Andreesuryapranata
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Brannon, Jose Chichipa
Feb 07, 2024 -

Sierra Honda responded

Thank you for your wonderful review and recommendation! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are glad that our team consistently takes great care of you. Wishing you the safest of travels until we meet again!

February 03, 2024

My Service Advisor, Darrell Brannon, was very professional. He was able to give me an appointment for my brakes on the same day during the week when I called. I took my car in to have the front More

by Carina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon should receive five stars.
Feb 07, 2024 -

Sierra Honda responded

Carina, Thank you for your positive review! We are glad that Darrell got your automotive needs taken care of- thoroughly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further question or concerns.

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