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Sierra Honda - Service Center

Monrovia, CA

4.8
1,100 Reviews
Call Service Center (626) 408-8397

1,100 Reviews of Sierra Honda - Service Center

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May 28, 2024

The dealership was accommodating, and was able to complete the service on a timely manner. More

by PJMANGILOG13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for your automotive needs!

May 28, 2024

Done within time. Was able to get me home and back. Didn’t push anything More

by KDTRUMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy your service advisor got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

May 27, 2024

Kevin is always the excellent representation of Sierra Honda , he is knowledgeable and and provides the service why I keep coming since 2009. More

by Nestor c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

Thank you for your kind review, Nestor! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your vehicles. Thank you for making Sierra Honda your #1 choice for service.

May 26, 2024

Advisor Kevin was great, but the dealer charged an extra 3 percent just for paying with a credit card with is cheap and is a junk fee, we were never informed before that there is a charge for cc More

by CArider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for letting us know how pleased you were with Kevin's assistance. We appreciate feedback from our valued guests, whether positive or constructive, and take all feedback into consideration when exploring options on how to improve services. If there is anything further you would like to discuss, please feel free to get in touch. We're always here to assist you. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 26, 2024

I'm always happy to go. Kevin and the others at Sierra Honda always make me feel taken care of. That's why I've been coming since 2008. More

by LHAYMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from Kevin and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

May 26, 2024

Very great service from Kevin Eng! I felt very well cared for. Thank you very much Sierra Honda! More

by ALEXIS.SMITH1289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Alexis, thank you for telling us the highlights of your service visit with Kevin! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 26, 2024

Kevin was really nice and with his help, he made the whole process super easy and fast. More

by SHERRYXWYIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Sherry, thank you for your trust in our service team! We're happy Kevin provided you with a thorough and pleasant visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 25, 2024

They are nothing less than a life saver during an unexpected mishap in our vacation. More

by Jlnew219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sierra Honda responded

We're delighted our service team was there for you during a stressful situation, and got your vehicle's needs taken care of in a timely manner. If you're ever in town again, we hope you'll think of us for any automotive needs. Enjoy your summer travels!

May 25, 2024

Kevin Eng my long time service rep is great and continues to provide great dependable and professional service. I’ve enjoyed a good long term experience with Sierra Honda. But the most recent service came More

by arclement11
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for your trust in Kevin and our service team. We appreciate your continued business. We know the surcharge is a recent addition to credit transactions. We hope you understand that in good faith, Sierra Honda makes many secured transactions daily. We wish to protect our clients from credit card fraud activity, while ensuring privacy processing credit cards. John H. Howard III 626.879.2935 ext 7084 Service Manager, Sierra Honda Of Monrovia

May 25, 2024

Kevin was great. Kind, responsive and overall good guy. Looking forward to scheduling my next visit with his help. More

by ABSANCHEZ93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Sierra Honda responded

Thank you for sharing positive feedback on Kevin! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Kevin provided for you. We look forward to your next visit!

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