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Sierra Honda - Service Center

Monrovia, CA

4.8
1,070 Reviews

1,070 Reviews of Sierra Honda - Service Center

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May 18, 2024

I felt really taken care of, and I thought it was pretty quick. Everyone was kind and helpful of my questions. More

by Zuniga.destiny5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was helped by Bill and Manny
May 20, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

May 18, 2024

Robert was excellent in helping out with getting my requests taken care of and transportation back and forth. More

by SEAN.P.FRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 21, 2024 -

Sierra Honda responded

Sean, we're always striving to give our customers the best experience possible. Thanks for letting us know Robert accommodated all of your needs. Please come visit us again some day!

May 18, 2024

Great customer service, concise explanation and appreciate the discount. Car was ready when promised and much appreciated. More

by RWILSOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 18, 2024

Great dealership wonderful staff they are very attentive and helpful and make sure you are taken care of More

by JNARANJO925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

May 18, 2024

This dealership was great wonderful service, kept me informed on what was going on with my vehicle only thing I was happy about was the technician that worked on my vehicle didn’t clean up after him sel More

by AACARSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Sierra Honda responded

We're delighted our service team made sure your visit was thorough and convenient. Thank you so much for your positive feedback. Please accept our apologies for any dirt left behind by the technician. We look forward to making your next visit even better.

May 16, 2024

I’ve been bringing my car here for years and Kevin and company have always been super courteous and professional. Exceptional service. More

by MUSETTEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Sierra Honda responded

Thank you for honoring us with your patronage over the years. We're so pleased Kevin and our team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

May 16, 2024

I am satisfied with the services I received from Sierra Honda. I am especially grateful for the services Yessi provided for me. Yessi Perez has been nice and professional. Thank you! More

by JRENJREN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
May 17, 2024 -

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know Yessi provided you with an exceptional service visit.

May 15, 2024

Quick and easy to schedule appointment. The wait was short. Billy was thorough, friendly and knowledgeable! More

by LISAVERNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 16, 2024 -

Sierra Honda responded

Thank you for telling us the highlights of your service visit with Billy! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 15, 2024

My service advisor Kevin Eng was very helpful. He was very professional and kept me updated with the services. More

by chriswu88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Kevin! Kevin is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Sierra Honda.

May 15, 2024

Excellent customer service. Very knowledgeable. Very efficient. Honda tech Kevin Eng was very helpful and patient with my questions. More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Sierra Honda responded

Thank you for your trust in our service team! We're happy Kevin provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

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