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Sierra Honda - Service Center

Monrovia, CA

4.8
1,035 Reviews

1,035 Reviews of Sierra Honda - Service Center

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February 02, 2024

I took my car to Sierra Honda for a recall part and customer service by Yessi was exceptional. Sierra Honda took less than two hours to complete work. All work was satisfactory. I would recommend Si More

by Elicervantes73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Feb 02, 2024 -

Sierra Honda responded

Eli, thank you for your trust in our service team! We're happy Yessi provided you with a thorough and efficient recall visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

February 02, 2024

Went for an oil change and found out other things needed service. Great to find out most of it was still under warranty. Great service. More

by Dwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi and John
Feb 02, 2024 -

Sierra Honda responded

Thanks for letting us know our service team did a great job, Dwight! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment.

February 01, 2024

Great service. Billie Tam was my rep and he was very efficient and professional. Thanks More

by trayfal22
Workmanship
Recommend Dealer
Yes
Employees Worked With
Billie Tam
Feb 02, 2024 -

Sierra Honda responded

Thanks for taking the time to review your service experience! We're happy Bill got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

January 31, 2024

It's a pleasure to take my CRV for service to Sierra Honda. Kevin ALWAYS takes great care with any concerns I have and checking on any issues that would prevent my CRV from running in its top level. K More

by JA SEYMOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Sierra Honda responded

Thank you for your kind review, JA! We truly appreciate your continued business, and we're glad Kevin has always taken such great care of you and your CR-V. Thank you for making Sierra Honda your #1 choice for service!

January 31, 2024

Adam Lopez was the gentleman that helped me with my car and he was so helpful. I was at the dealership till 2pm and he gave me a LYFT to Target and back while I waited until they were done. My car is runni More

by Jwebby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Sierra Honda responded

Thank you for recognizing Adam's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Adam and the Sierra Honda team may serve you.

January 23, 2024

From beginning to end of my car service experience I couldn't have ask for a better one. Yessi Perez explained everything in detail and kept me updated along the way. Thank you. Also, my car was complet More

by Patsul3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jan 23, 2024 -

Sierra Honda responded

Thanks for stopping by to share your 5-star review of Yessi! We're glad she addressed your vehicle's service process with great communication, and returned your vehicle to you nice and clean. Please don't hesitate to reach out when we can help you again!

January 23, 2024

So happy with the service, Yessi Perez makes the process seamless and smooth. Thanks again!! More

by SugarPie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jan 25, 2024 -

Sierra Honda responded

Thank you for your wonderful review! Providing a seamless, 5-star experience is always our goal, and we are glad that Yessi's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs! Take care.

January 23, 2024

Darrell Brannon went above and beyond to make sure my visit was pleasant and in a timely matter. Thank you!!! More

by rrachelle424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Jan 25, 2024 -

Sierra Honda responded

Thank you for your wonderful review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are pleased that Darrell took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

January 19, 2024

Took my car for a routine oil change. Car was ready in a few hours and pay/pick up was fast & easy. Darrell was very helpful & precise on providing information about my car. Thank you! More

by Ana C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Brannon
Jan 19, 2024 -

Sierra Honda responded

Ana, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Darrell provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 15, 2024

Yessi Perez was great, she has a lot of energy and great customer service skills. More

by freddy-01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Jan 16, 2024 -

Sierra Honda responded

Freddy, thanks so much for your thoughtful feedback! We're happy Yessi handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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