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Sierra Honda - Service Center

Monrovia, CA

4.8
1,035 Reviews
Call Service Center (626) 879-2934

1,036 Reviews of Sierra Honda - Service Center

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January 15, 2024

Yessi Perez was great, she has a lot of energy and great customer service skills. More

by freddy-01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Jan 16, 2024 -

Sierra Honda responded

Freddy, thanks so much for your thoughtful feedback! We're happy Yessi handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

January 15, 2024

Darrell is great! He helped me take care of my needs in the service center. Way to go above and beyond! Thank you! More

by sara2cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Report | Print
Jan 16, 2024 -

Sierra Honda responded

Thanks so much, Sara! We're delighted the value of Darrell's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

January 09, 2024

Went to get my recalls done. Billy Tam helped me and explained everything very clear to me. He is professional and friendly. Good experience! More

by sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jan 10, 2024 -

Sierra Honda responded

Sharon, thank you for sharing positive feedback on Billy! We want all of our guests to be treated to service that is informative and reliable, so we're happy that's exactly what Billy provided for you. We look forward to your next visit!

January 08, 2024

I cant express my gratitude working with this dealer. From everyone greeting you, having very well taught technicians I ALWAYS leave this dealer very happy. They will always work with you. Yessi is my se More

by Redpanda8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Jan 10, 2024 -

Sierra Honda responded

Thanks for the fantastic review of Yessi! Yessi is the consummate advocate for our guests, and we're pleased she has always taken exceptional care of you and your Type R. Thank you for continuing to choose Sierra Honda!

January 08, 2024

Kevin Eng always provides excellent service. I highly recommend bringing our car from San Clemente to Monrovia for their trustworthy and efficient maintenance and services. More

by laber221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2024 -

Sierra Honda responded

Thank you for telling us why you like working with Kevin! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We hope to continue making your drive from San Clemente well worth it!

January 02, 2024

Service of Billy Tam was excellent. He was very courteous and efficient. But the price was higher than we expected. More

by Mitch Tung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jan 05, 2024 -

Sierra Honda responded

Mitch, Providing excellent and quality service is so important to us here at Sierra Honda and we are glad that Billy's efforts could meet your satisfaction! We are thrilled to know that he was very courteous. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

We have been customers for over 12+ yrs and our experience with the staff and service team has always been great. More

by Secarter15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Thank you for your positive review and loyalty! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

December 29, 2023

I’ve been a customer of Sierra for a while, The service department has always been excellent More

by Joeyfrisina53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez 5 stars. Would give her 6 if I could
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Hi, Joey! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're always here for you!

December 28, 2023

My appointment was right on time and pick up was earlier than expected! Yessi was friendly, knowledgeable & professional! More

by rechetnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Thanks for taking a moment to give us the highlights of your service visit with Yessi! We're delighted she was committed to your complete satisfaction. Please come see us again some day!

December 28, 2023

Darrell was knowledgeable and loyal. After the service day I asked for the damaged part back but he insisted they did not remove it. Turned out the crew did, but didn't inform him. More

by Sirene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Brannon
Report | Print
Dec 29, 2023 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Darrell's assistance, Sirene! We're glad he provided you with his utmost support and insight at this visit. We hope you'll come see us again some day!

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