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Sierra Honda - Service Center

Monrovia, CA

4.8
1,100 Reviews

1,100 Reviews of Sierra Honda - Service Center

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May 11, 2024

Yessi is always courteous and professional. A true seamless positive experience for Honda repairs. Ask for her for your Honda needs. More

by ronald1865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
May 14, 2024 -

Sierra Honda responded

Thanks for the love, Ronald! We're thrilled you always enjoy working with Yessi and the Sierra Honda team for your automotive needs. We hope to be of service to you for many more years to come!

May 11, 2024

Very professional the staff is excellent they take care of your car like it was their own. More

by JNARANJO925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

May 10, 2024

Fast and friendly service. The facility is very clean. The person serviced me was very professional and clear on time and services expected. Will recommend friends and family t More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Sierra Honda responded

Thank you for your positive review, David! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels until we meet again!

May 01, 2024

Yessi Perez provided excellent customer service. She takes her time to explain and make sure everything is understood. Thank you Yessi. More

by Ed Onti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
May 03, 2024 -

Sierra Honda responded

Ed, thanks for stopping by to share your 5-star review of Yessi! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure.

April 17, 2024

I received excellent service from Robert on Saturday, April 13. I give him my highest review. More

by tommyj26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Apr 18, 2024 -

Sierra Honda responded

Tommy, thank you for reporting on the exceptional work Robert and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda!

April 15, 2024

Yessi Perez (service advisor) and the Team are the best! I drop my car off for service, when my car is done they text me, I pickup my car, I’m in and out, easy as pie! Thank you again!! More

by SugarPie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Apr 16, 2024 -

Sierra Honda responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Yessi's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

April 15, 2024

We have been taking our Honda’s here for many years and have had great service especially with our service advisor, Kevin Eng. He is very responsive and listens to our concerns. More

by rosannamoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Sierra Honda responded

Rosanna, thanks for taking a moment to share positive feedback with us about Kevin! Your loyalty to Sierra Honda is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

April 05, 2024

My ‘22 Civic key fell out of my pocket and was lost. My car was parked closeby to Sierra, but I was stranded without a key. Everyone in parts and service at Sierra Honda got together to get me back o More

by lightweightiseverything
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tan
Apr 08, 2024 -

Sierra Honda responded

Thanks so much for your feedback! We're delighted the value of our team's support and expertise exceeded your expectations during this situation. Please come visit us again some day!

March 29, 2024

Love this location! Great energy & service from Yessi in the service department. Highly recommend her. More

by kimbav33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Mar 29, 2024 -

Sierra Honda responded

We appreciate your wonderful review! We are so glad that Yessi and the team provided you with A+ service and Yessi will be honored to have earned your kind recommendation. We hope that you continue to choose us for all of your future automotive needs!

March 18, 2024

My car was ready as promised. Instead of waiting at the dealership, I asked if someone could take me to Walmart which is a couple of blocks away, Billy arranged for a Lyft for me, More

by My daily role
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Mar 18, 2024 -

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Billy's assistance and our available accommodations. We wish you pleasant travels until we may be of service to you again.

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