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Sierra Honda - Service Center

Monrovia, CA

4.8
1,037 Reviews

1,037 Reviews of Sierra Honda - Service Center

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June 29, 2023

I can always count on Sierra Honda, Kevin Eng, do give the best service and advise. He is very kind and understanding what my needs are. I have been going to Sierra Honda for many years and am always sa More

by rhkeyser1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Sierra Honda responded

Thanks for taking a moment to recognize Kevin's unique excellence by sharing your very thoughtful feedback! We truly appreciate your continued business, and we're so pleased Kevin always provides you with his best advice whenever you have a concern. Thanks for always choosing Sierra Honda!

Jul 05, 2023 -

rhkeyser1 responded

He’s the best all around service agent I have the pleasure of working with him!

June 26, 2023

The staff are friendly and the service time was fast and very smooth process. All my request has been answered. More

by jukeboxlee16
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Jun 27, 2023 -

Sierra Honda responded

Thanks for stopping by to express your appreciation of our service team's excellence! We're pleased they handled your needs with great communication and diligence to get the job done in a timely manner. We hope to ensure the same circumstances at your next appointment!

June 22, 2023

Yessi was very good and thorough about her explanation of servicing. The pricing for servicing has gotten extremely high over the past years compared to other smaller companies, and so I rated the dealershi More

by cariga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
Jun 23, 2023 -

Sierra Honda responded

Thank you! We appreciate your kind words about Yessi and her thorough explanation of our servicing options. We understand your concerns about the pricing, and we strive to provide competitive rates while maintaining our commitment to exceptional quality. We value your input and hope to make your next visit a valuable one. Happy summer traveling from Sierra Honda!

June 22, 2023

Been loyal to the soil to this dealership. Always fast service , amazing staff. Very sweet and respectful More

by vrodriguezzz96
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Billy
Jun 23, 2023 -

Sierra Honda responded

Thanks for taking a moment to share your awesome review! Our service team is always looking for ways to make your visits pleasant and valuable, so we're delighted you continue to experience a high level of service from our team. Thank you for always choosing Sierra Honda!

June 20, 2023

I brought my car in for service and Yessi was very thorough, helpful and friendly. In fact, every person I encountered in the service department was friendly. I really appreciated it! More

by tangsters1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yessi
Jun 21, 2023 -

Sierra Honda responded

Fantastic! Thanks for sharing some positive feedback with us about Yessi and our service team. We're glad they all put forth their efforts to give you the best experience possible. Looking forward to ensuring the same circumstances at your next appointment!

June 20, 2023

I took my car and my daughter's car in for service. Kevin Eng was able to accommodate us both at the same appointment. He is always very professional and courteous. He explains everything to me and if More

by zechavarria
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Sierra Honda responded

Thank you for stopping by to highlight Kevin's exceptional service style by sharing your 5-star review! We're happy he continues to be a dependable and attentive resource for the automotive needs of your family. Thanks for always choosing Sierra Honda!

June 20, 2023

Service was great! Expressed a concern to Adam & he ensured it would get checked & addressed! More

by Rachel N.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Sierra Honda responded

Thank you for your stellar review, Rachel! We're pleased Adam took the time to listen to your concerns and make sure the service team addressed them thoroughly. We hope you'll continue to choose Adam and Sierra Honda for all of your automotive needs!

June 15, 2023

Billy Tam is very helpful when bringing my car for its service. Billy is always ready to help or answer any of my questions I have. Billy is also honest salesperson, let’s me know what my car needs and wh More

by verar.ricardo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jun 15, 2023 -

Sierra Honda responded

Thanks for sharing some positive feedback on your trusted service advisor, Billy! Your complete satisfaction is super important to us, so we're glad Billy always provides you with transparent communication and advice about your vehicle's needs. Looking forward to making your next appointment just as reliable!

June 13, 2023

The service that Tina has offered me in particular has been excellent, always interested in offering me the best and explaining all my options, congratulations on the great team you have!! More

by Alexpratt7041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming
Jun 14, 2023 -

Sierra Honda responded

Alex, thank you for sharing some positive feedback with us about your visit with Tina! We're delighted she continues to be an insightful resource for your automotive needs. We look forward to ensuring the same circumstances at your next appointment!

June 07, 2023

Good experience. Was helped out by Adam. No surprises, got done what needed to be done. Was notified of a nail in tire and was told price before repairing. Only kno More

by screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Sierra Honda responded

Thanks so much for your feedback on working with Adam in our service department! We're pleased his support and communication was solid and thorough. We look forward to making your next visit with us even better!

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