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Sierra Honda - Service Center

Monrovia, CA

4.8
1,080 Reviews

1,080 Reviews of Sierra Honda - Service Center

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June 15, 2023

Billy Tam is very helpful when bringing my car for its service. Billy is always ready to help or answer any of my questions I have. Billy is also honest salesperson, let’s me know what my car needs and wh More

by verar.ricardo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jun 15, 2023 -

Sierra Honda responded

Thanks for sharing some positive feedback on your trusted service advisor, Billy! Your complete satisfaction is super important to us, so we're glad Billy always provides you with transparent communication and advice about your vehicle's needs. Looking forward to making your next appointment just as reliable!

June 13, 2023

The service that Tina has offered me in particular has been excellent, always interested in offering me the best and explaining all my options, congratulations on the great team you have!! More

by Alexpratt7041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming
Jun 14, 2023 -

Sierra Honda responded

Alex, thank you for sharing some positive feedback with us about your visit with Tina! We're delighted she continues to be an insightful resource for your automotive needs. We look forward to ensuring the same circumstances at your next appointment!

June 07, 2023

Good experience. Was helped out by Adam. No surprises, got done what needed to be done. Was notified of a nail in tire and was told price before repairing. Only kno More

by screen name
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Sierra Honda responded

Thanks so much for your feedback on working with Adam in our service department! We're pleased his support and communication was solid and thorough. We look forward to making your next visit with us even better!

June 05, 2023

This dealership is amazing! !!! Was in and out very quickly. Thank you Kevin and Steven for being such amazing people. Will definitely be returning to this dealership for future More

by Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven
Jun 05, 2023 -

Sierra Honda responded

Hey, Burns! Thank you for sharing some positive feedback with us on your service visit. We're glad Kevin and Steven provided you with an accommodating and convenient experience. We look forward to ensuring the same circumstances at your next appointment!

June 03, 2023

This is where I am leasing my car. I have always have positive experiences here. I recently got an oil change + other maintence and Billy Tam was so kind and ensured a smooth process f More

by rosekayla1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jun 05, 2023 -

Sierra Honda responded

Rosekayla, thanks for taking the time to share your lovely review of Billy! We truly appreciate your business and we're glad Billy provided you with an accommodating and pleasant service visit. Looking forward to working with you again!

May 24, 2023

I love this dealership. Kevin has always been so helpful, respectful, friendly and knowledgeable. He explains everything that has been completed during my service and pati More

by i.rabb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
May 25, 2023 -

Sierra Honda responded

Wonderful! Thanks so much for the awesome feedback on Erica and Kevin. We're so pleased your interaction with Erica helped to make your visit with Kevin a seamless one. We sincerely appreciate your business and look forward to ensuring the same circumstances at your next appointment!

May 24, 2023

Quick to get me serviced but still able to be friendly and courteous. Offered Lyft ride because service was going to take longer than I expected. More

by alexiscamins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Ming
May 25, 2023 -

Sierra Honda responded

Thank you for stopping by to let us know how happy you were with the convenience of this service visit! It is our ultimate goal to ensure pleasant, stress-free experiences at our dealership, and we're glad our team made that happen for you. Please come see us again some day!

May 18, 2023

Service Dept is great. Service advisor Kevin Eng was in contact with me and no pressure to sell me services I didn’t need. Thank you! More

by Pgriego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Sierra Honda responded

Great! Thanks for letting us know how happy you were with Kevin's assistance during your Honda's service visit. We're glad this was a pleasant experience and we hope you'll be back for more of the same some day. Thanks for choosing Sierra Honda!

May 12, 2023

This dealership is so convenient for me since it is closed to home. It is neat, quite of bit for car selection. More

by Phil
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 16, 2023 -

Sierra Honda responded

Hi, Phil! We're glad you enjoyed your visit with us. Please don't hesitate to get in touch when Billy and the Sierra Honda team may assist you with your automotive needs. It would be our pleasure!

May 10, 2023

I haven’t encountered any issues but then again it’s just my second time at this dealer since I bought my car here. More

by Tomenis2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
May 11, 2023 -

Sierra Honda responded

Thanks for taking a moment to share your 5-star review of our service team! It's super important to us that you're satisfied and happy with our work. We look forward to more opportunities prove our worth and earn your confidence. Thank you for choosing Sierra Honda!

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