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Sierra Honda - Service Center

Monrovia, CA

4.8
1,073 Reviews
Call Service Center (626) 408-8397

1,073 Reviews of Sierra Honda - Service Center

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September 17, 2022

I was so happy to get a same day appointment. There was no waiting. Tina Ming was immediately on task to address all our questions and requests work on our CRV. More

by Lydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 19, 2022 -

Sierra Honda responded

Hi, Lydia! Thanks for stopping by and sharing your positive feedback! We are so happy Tina got you in right away and made your service appointment a breeze. It is our pleasure to keep your vehicle in tip-top shape. We look forward to making your next visit as successful as this one, so please don't hesitate to give us a call if we may assist you in any way. Thanks again!

September 16, 2022

Yessi was the one who helped me out and I couldn’t be more appreciative with the service she gave . She was awesome . More

by Alexis Limon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Report | Print
Sep 16, 2022 -

Sierra Honda responded

Hi, Alexis! Thank you so much for your 5-star review of Yessi! She is an asset to the team and we're so happy she made your visit a great success. We look forward to providing the same awesome service on your next visit, so please don't hesitate to call us if you have any automotive needs. It would be our pleasure to assist you!

September 14, 2022

Service advisor, took good care of my Honda Element. I needed many items to get fixed, Adam, got all my repairs done, pretty quickly. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Sierra Honda responded

Gary, Thank you for your 5-star rating! We are so glad that Adam could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 13, 2022

Wait time to see the service advisor is always reasonable and the porters are friendly More

by Bpfonsec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Sep 13, 2022 -

Sierra Honda responded

Thank you so much for sharing your 5-star review! We are delighted your recent experience met with your satisfaction. We appreciate your business and look forward to making your next visit just as great. Please let us know if we may assist you again some day. We look forward to it!

September 08, 2022

Great service. Our contact Kevin Eng is very helpful and makes time to hear our concerns. More

by Vfrey49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
Report | Print
Sep 08, 2022 -

Sierra Honda responded

Thank you for your positive review of Kevin! We are so pleased he provided you with a thorough and supportive experience. We look forward to being of service to you and your vehicles again some day, so please let us know if ever we may answer any questions or concerns. Kevin and the team would be happy to assist you. Thanks again!

September 02, 2022

Very fast kind and reliable service also you can use coupons for your service needs for your vehicle More

by mrojas1558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
Report | Print
Sep 02, 2022 -

Sierra Honda responded

Thanks so much for leaving us your 5-star review! We're happy you found our service to be of great value to you. If at any time you should have other automotive questions or concerns, please don't hesitate to give us a call. It would be our pleasure to assist you! Thanks again!

August 31, 2022

Tina Ming assisted me during my visit and I appreciated her outstanding assistance. Great experience. More

by Larry
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tina Ming
Report | Print
Aug 31, 2022 -

Sierra Honda responded

Larry, Thank you for sharing your 5-star review of Tina! She will certainly be honored to have earned your staunch approval. We look forward to providing you with outstanding service in the future if we should have the pleasure of making your acquaintance again. If you ever have any automotive needs, please don't hesitate to give us a call. Thanks again!

Aug 31, 2022 -

Larry responded

Sierra Honda is my go-to business for my Honda Accord. Tina is courteous and is very helpful. I appreciate her fine service and I look forward to working with her again the next time I come. Oil change the next time. Thank her for her excellent support, it is greatly appreciated. Larry Huizar

August 26, 2022

We have been taking our cars to Sierra Honda for years. Kevin Eng has been our service advisor for more than 10 years and we couldn’t be more lucky. He always is courteous and extremely helpful when explai More

by rosannamoreland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2022 -

Sierra Honda responded

Thanks so much for your lovely review of Kevin! He will be so pleased by your kind words. And thank you for allowing us to provide service to your vehicles for all these years. We appreciate your business and look forward to assisting you for many years to come. Until next time, take care!

August 26, 2022

Very quick and easy came with no appointment and they still took me in and finished the service on time. More

by Melenymata75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessi
Report | Print
Aug 31, 2022 -

Sierra Honda responded

Thank you for your 5-star review! We are so happy you found our services to be timely and efficient. It is our pleasure to get you taken care of thoroughly and get you back out on the road, safely. If we may ever be of service to you again, please don't hesitate to reach out. We'll be here for you! Thanks again!

August 24, 2022

Service advisor Billy Tam was great to deal with. He explained everything to me clearly and was very pleasant to talk to. More

by wishin4aHOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Aug 24, 2022 -

Sierra Honda responded

Thank you so much for your positive review! We are so glad that Billy took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

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