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Sierra Subaru of Monrovia

Monrovia, CA

4.9
1,067 Reviews
When you come from a family of car dealerships who've been serving the San Gabriel Valley for over thirty years like Sierra Subaru of Monrovia, you know we put customers first. We're proud to have been lauded with last year's Stellar Care Award which is reserved only for top Subaru dealerships in the country, and we'd like to invite you to check out the new Subaru inventory we have in stock. Our experienced sales professionals will greet you and treat you with the respect you deserve, whether you're interested in a new, used or certified pre-owned Subaru. All of our enviable, multi-award winning Subaru wagons and SUVs are in large supply on our lot, as well as our performance cars and sophisticated sedans. So if you want first-class customer service and an exceptional deal on a new Subaru, Sierra Subaru can deliver the goods! Sometimes it's not feasible to purchase a new car, so a used car is in order. We have an incredible inventory of pre-owned Subaru and other manufacturer vehicles as well at Sierra Subaru, with many gorgeous, high-quality cars under $15000! We don't sell just any used car; we hand-pick the ones put up for sale because they're a reflection of our outstanding reputation. If you like bypassing depreciation but are still hesitant about a used vehicle, we feature many certified pre-owned Subarus at Sierra Subaru that come with an exceptional warranty and are reconditioned to factory standards. And if there's a pre-owned vehicle we don't have on our lot we'll make your life easier by finding it for you. Sierra Subaru Service, Auto Parts, and Vehicle Financing At Sierra Subaru, we not only pride ourselves on sales but service as well. We have a state-of-the-art facility in which we repair your Subaru, and our Service Department is exceptional. Our certified, skilled technicians can handle just about anything your car needs, from routine maintenance to electrical issues to warranty repairs. It's our goal to have your vehicle back on the roads o
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735 E Central Ave

Monrovia, CA

91016

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Showing 1,067 reviews

January 15, 2024

We received excellent service from Jaime Vega. He confirmed that our extended warranty covered the services and resolved the car issues. He and his team took the time to find a resolution. We rece More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Sierra Subaru of Monrovia responded

Christina, thank you for recognizing Jaime's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Jaime and the Sierra Subaru team may serve you.

January 12, 2024

When my wife and I bought our car Paul Chau was extremely knowledgeable, respectful and helpful. It is because of him that we purchased our Subaru. More

by G.Schweighauser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving Paul this positive review! We are so appreciative of the opportunity to work with you and your wife and we are glad that Paul could provide you both with A+ service. We are happy to know that he was extremely knowledgeable, respectful and helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats to you both on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

January 10, 2024

Jaime Vega was very courteous and made the service process easy for us. Prompt service and overall a good experience for us at Subaru of Monrovia. More

by mlab185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jaime handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

January 10, 2024

Subaru of Monrovia made buying my first car so simple! The financing department in particular was great to work with! They helped me understand everything. More

by Lindseyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Sierra Subaru of Monrovia responded

Congratulations on your first vehicle, Lindsey! We are honored to have been of assistance to you with your special purchase, and we are so glad that our team took great care of you. Thank you so much for your positive review! We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

January 09, 2024

Subaru of Monrovia is always a great choice to bring your car in for service. Left it in the hands of Rafael Ibarra and he took care of me! Feels good to be a Subaru customer More

by jayluQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thank you! We're pleased you had another great service experience with us, and that Rafael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 08, 2024

Jaime Vega was very courteous and provided excellent customer service. He made me feel welcomed and comfortable. More

by lastrastrong62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the fantastic review of Jaime! Jaime is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for choosing Sierra Subaru for your automotive needs!

January 05, 2024

Great staff in sales, parts, post delivery customer service and not at all pushy. Refreshing to have a dealership that is truly about customer service. Fausto was amazing. More

by 1st time Subi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto Salazar
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

We are grateful for you leaving Fausto this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Fausto could provide you with 5-star service. We are pleased to know that he was amazing and not pushy. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

January 04, 2024

Jordan Bejjani was very helpful and kind to us. Thank you Jordan for all your help and making our experience a pleasant one. We really appreciated all of your help and quick response to all of our More

by Jamie Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Jamie, We greatly appreciate you for leaving Jordan this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Jordan could provide you with top notch service. We are delighted to know that he was helpful and quick to respond to all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

December 31, 2023

They are always so helpful, and the dealership is a clean and comfortable place to wait for your car to be done. More

by CCWasserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were so helpful. Please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Jaime Vega was polite and professional in processing my appointment in servicing my Forester. Thank you for making the process easy and convenient. More

by DrAvenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

DrAvenger, Thank you very much for leaving Jaime this terrific review! We are glad to hear that Jaime took amazing care of you and your Subaru Forester needs. We are happy to know that he made your service visit here at Sierra Subaru of Monrovia easy and convenient. We hope to see you again the next time your vehicle needs service.

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