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Sierra Subaru of Monrovia

Monrovia, CA

4.9
968 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 968 reviews

June 09, 2023

Joe Dithomas provided the best service I have ever received at any dealership, hands down. This five star review is specifically a reflection of Joe's professionalism, kindness, patience, honesty, and More

by waddellandrewd
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joeseph Dithomas
Jun 12, 2023 -

Sierra Subaru of Monrovia responded

Thank you for giving Joe all the credit for making your experience a positive one. He is an absolute gem, and we're glad he took such exceptional care of your situation. We hope you'll continue to choose Sierra Subaru for your automotive needs!

June 06, 2023

Customer service by Joseph Dithomas was polite, timely, professional and friendly. Excellent customer service! I would recommend this service department to all local Subaru owners. More

by carylouise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Dithomas
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review and recommendation of Joseph and the Sierra Subaru service department! We truly appreciate your feedback, and we're pleased you enjoyed working with Joseph. We graciously look forward to being of service to you again!

June 06, 2023

My family has bought multiple cars from this dealership, and have always had excellent service from everybody there. This last visit, I got my car’s first service done and was helped by Catherine Camacho - More

by Roy Keth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Roy, your 5-star feedback is an honor we don't take lightly! We're happy Catherine handled your vehicle's first service visit with great care and communication. Please don't hesitate to reach out whenever there's a question we may help you with. It's always our pleasure!

June 06, 2023

15k check up. Catherine was AMAZING. I've been to a couple of dealerships in the area for servicing, Monrovia Subaru was BY FAR the best. More

by s fols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your awesome review of Catherine! She'll certainly be humbled to see your endorsement of the quality of her work. We truly appreciate your business and hope you will continue to choose Sierra Subaru for your automotive needs!

June 05, 2023

Provided great service during the visit and very informative regarding any discounts that where available. More

by Subi Cross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jun 06, 2023 -

Sierra Subaru of Monrovia responded

Thanks for taking a moment to let us know how satisfied you were with this service visit! We're glad your service advisor did everything he could to make this a pleasant and valuable experience. Looking forward to ensuring the same circumstances at your next appointment!

June 04, 2023

Easy process for vip program. I would purchase another Subaru in the future and recommend the program to family. More

by josealtadena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla, Jordan Bejjani
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review! Nothing means more to us than your total satisfaction with your dealership experience, and we're delighted you're enjoying the benefits of the Subaru VIP Program. We wish you all the best in your upcoming journeys, from all of us here at Sierra Subaru!

June 02, 2023

This is the second service visit we've made at Sierra Subaru. Each time we've been greeted promptly and professionally, and each time our advisor has been friendly and thorough. Jaime Vega was an extra More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega, Catherine Camacho
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the love, JC! We're delighted Jaime continues to provide you with exceptional service at each visit. It's really important to us that you're completely satisfied with our work, and we hope to make your next appointment just as great. See you then!

June 02, 2023

Friendly staff, very knowledgeable , have coupons , comfortable, convenient Easy access, nice waiting area, large, clean More

by innatlamport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your 5-star review of our service team and facility! We're so happy you enjoyed a pleasant wait in our customer lounge while our team handled your Subaru's service needs. Looking forward to making your next appointment just as superb!

June 02, 2023

I think of Catherine Camacho as a service advisor, not a service salesperson. I prefer the former rather than the latter. She seems honest which is why I choose her when given the choice. She is also very f More

by sierragregor
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to recognize Catherine's unique excellence by honoring her with your thoughtful review! We're glad she has always taken such good care of you and your vehicles. Thank you for continuing to choose Sierra Subaru for your automotive needs!

June 01, 2023

Jeffery Stevens greeted us at the door and was very accommodating and met our every need and answered all our questions. He will be our go to for every need concerning our vehicle. All people there wer More

by Jim.sir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Stevens, Tanya Ly
Jun 01, 2023 -

Jim.sir responded

Thank you Jeffery Stevens for answering all our questions and making us feel welcome and comfortable in our quest for a new vehicle— mission accomplished!!

Jun 05, 2023 -

Sierra Subaru of Monrovia responded

Great! Thank you for your stellar review, Jim. We're so happy Jeffrey took the time to address all your questions and interests to make this an accommodating experience. Congrats on your new Subaru! Best wishes to you and your family for awesome travels in your future, from everyone at Sierra Subaru!

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