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Sierra Subaru of Monrovia

Monrovia, CA

4.9
966 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 966 reviews

May 05, 2023

Catherine Camacho, help us thru. the process of taken care of a bent front wheel rim, change the necessary fluids on a 36000 miles but with a five year period ? She advice us what t More

by lillyying
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
May 09, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Lilly! We sincerely appreciate you letting us know Catherine provided you with outstanding service to get your rim repaired, and that you also enjoyed the coffee. We graciously look forward to making your next appointment just as accommodating!

May 05, 2023

Excellent personal customer service! No Hassles or dealer haggling. They work to find you the best! More

by Oliviaestrada142929
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani, Alex Hernandez
May 05, 2023 -

Sierra Subaru of Monrovia responded

Olivia, thanks for stopping by to recognize the excellence of our sales team! We're thrilled they teamed up to make this experience smooth and stress-free. Congrats on your new Subaru! We hope you absolutely love it, and we wish you all the happiness you've been waiting for, from everyone here at Sierra Subaru!

May 04, 2023

Clean and well-stocked waiting area Friendly and responsive staff Making appointment by phone easy More

by deerhunter888
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
May 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a minute to share positive feedback on your service visit! It's our pleasure to provide a comfy customer lounge while we work on your Subaru, and we're glad you enjoyed your time with us. Please come see us again some day!

May 03, 2023

I went to Subaru for my maintenance check and oil change, and I was helped by Catherine Camacho who was descriptive and clear regarding the services to be done. I appreciate the customer service at this deal More

by sheila_araji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
May 03, 2023 -

Sierra Subaru of Monrovia responded

Hey, Sheila! We're so happy to hear that about Catherine and our service team. We sincerely appreciate your business, and we're happy Catherine made sure you knew exactly what was going on. Looking forward to ensuring your next visit is just as superb!

May 03, 2023

Catherine as Sierra Suburu has the best customer service I have experienced at a dealership hands down. More

by Ryansteward4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
May 03, 2023 -

Sierra Subaru of Monrovia responded

Ryan, thank you for taking a moment to recognize Catherine's exceptional service with the honor of your 5-star review! We're delighted you enjoyed a thorough and accommodating visit with her for your Subaru's service needs. We'll see you at your next appointment!

May 03, 2023

Jaime Vega, in service, was a complete pleasure. He is friendly, knowledges, and explained everything clearly. Even though the dealership is far from my residence, I plan to get my services there. More

by ladders-cotton.0a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
May 03, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your lovely review of Jaime! Your complete satisfaction with our work is the reason behind everything we do, so we're glad Jaime ensured a very pleasant and valuable visit. We graciously look forward to your next appointment!

May 02, 2023

Hunter Dahlin, I really appreciate your help helping me to find my dream car, thank you, God bless you! More

by noraskuba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, the manager of the dealer , excellent customer service, very professional, Hunter Dahlin, Tanya Ly
May 03, 2023 -

Sierra Subaru of Monrovia responded

Thank you so much, Noraskuba! We're delighted you enjoyed working with Hunter to close this deal. Congrats on your new Subaru! We wish you many miles of happiness on the road that lies ahead, from everyone at Sierra Subaru!

May 02, 2023

Steven Bowerman, i really appreciate your help finding and getting my dream car. Thank so much for being patient walking me through the process. More

by Ivest.saputra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowerman
May 02, 2023 -

Sierra Subaru of Monrovia responded

Yay for getting your dream car! We're thrilled for you, and happy to know Steven came through with his total support on this mission. Thanks for choosing Sierra Subaru for this momentous occasion. We wish you all the best in your travels ahead!

May 01, 2023

Easy to go by freeway and close 👌 Clean area ,my first subaru and I'm happy More

by hmasferrer52@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Zambrano
May 02, 2023 -

Sierra Subaru of Monrovia responded

Thanks for your stellar review! We're delighted you're so happy with your dealership experience and your first Subaru-- Congrats! We wish you a lot more happiness and adventure in the new ride, from everyone at Sierra Subaru!

April 28, 2023

Excellent Customer Service Highly recommended Very Professional Employees Awesome experience Clean facility Very accessible Fast service More

by Christine Dagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
May 01, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for listing all the benefits of visiting our dealership service department, Christine! We're happy our team meets your needs and ensures your complete satisfaction with our work. Thank you for choosing Sierra Subaru for your automotive needs!

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