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Sierra Subaru of Monrovia

Monrovia, CA

4.9
966 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 966 reviews

December 06, 2022

On this routine visit I was pleasantly introduced to Catherine Camacho in the service department. She was respectful and pleasant to deal with even though I only needed an oil and filter change. I did More

by rburky
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

We would love to keep Catherine on the team! Thanks for letting us know how satisfied you were with the friendly service appointment she provided for you. We look forward to making your next visit just as superb!

December 06, 2022

Excellent service all the way around great customer service and very professional in treatment of customers and vehicle More

by Carlitosg.80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon, Katherine, Kris and Christine
Dec 06, 2022 -

Carlitosg.80 responded

Sierra Subaru of Monrovia was a great experience all the way around from start to finish…I love coming to this dealership all the time….may you all be blessed, may you all have a great rest of the year and coming up holidays…

Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Carlitos, thank you for the 5-star review! It's super important to us that our guests know they're valued--we're so happy the Sierra Subaru team has always shown that to you. Best wishes to you on all of your upcoming travels!

Dec 07, 2022 -

Carlitosg.80 responded

Thank you for your kind words, I will always be willing to take my vehicle for service at Sierra Subaru of Monrovia…your team strives for excellence in all aspects for services and that’s what I love at your dealership…thank you once more for attention you pay to me and my 17/Subaru/Forester/4DR 2.5I CVT….

December 06, 2022

Jaime Vega is the reason we have had 3 Subarus, and have them serviced at Sierra!! He is an excellent service advisor—goes the extra mile!! More

by Nana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Nana, thank you for stopping by to share positive feedback with us about Jaime! We're delighted that Jaime continues to be a dependable resource for your Subaru servicing needs. We hope to make your next appointment just as outstanding!

December 06, 2022

Great staff and service department and sales department, I had a good experience, I will recommend 👌 More

by Jaguirre80s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Aguirre, Danny and Orlando , Samantha Franco, Leonardo Cuevas, Shanye Daniels, Hunter Dahlin
Dec 07, 2022 -

Sierra Subaru of Monrovia responded

Awesome! Thanks for the kind words and for recommending Sierra Subaru to everyone! Your complete satisfaction means the world to us, so please let us know when we may assist you again. Until then, drive safe and take care!

Dec 07, 2022 -

Jaguirre80s responded

My pleasure..

December 04, 2022

Helpful and courteous team. Very knowledgeable and efficient. Follow-up is excellent. Would recommend this dealership. More

by lauriemlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval
Dec 05, 2022 -

Sierra Subaru of Monrovia responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

December 04, 2022

Jamie Vega has been my service representative for a number of years at Sierra Subaru. He is always happy, positive, friendly, knowledgeable, and very aware of my time constraints, as how many of us ha More

by Cheryl Nickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 05, 2022 -

Sierra Subaru of Monrovia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 02, 2022

Devon Seu at service department was very helpful to greet me and get my car into service efficiently. My 1st service was complete in an hour. Thanks.. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Seu
Dec 05, 2022 -

Sierra Subaru of Monrovia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Jaime Vega pleasantly provided the typically recommended services, and offered a complimentary car wash when he saw my dusty car! He followed up with the additional service tech suggestions, explaining the More

by Subaru review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 02, 2022 -

Sierra Subaru of Monrovia responded

Thank you for trusting us with your Subaru's care! We are delighted to know how pleased you were with the thorough and informative experience provided by the Sierra Subaru service team. We hope to do it again some day, so please don't hesitate to give us a call whenever we may serve you. Until then, we wish you all the best in your upcoming travels.

December 01, 2022

I am so fortunate to have Paul Chau help me choose, order, and purchase my Subaru Forester at Sierra Subaru of Monrovia. He is so knowledgeable, extremely patient, and simplified the entire process. More

by chenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Chau
Dec 01, 2022 -

Sierra Subaru of Monrovia responded

Hi Chenny, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Diane Brereton helped me when I walked. She was so friendly, helpful and explained everything. More

by cindytylerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Brereton
Dec 02, 2022 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to let us know how happy you were with the attentive and pleasant service provided to you by Diane! We are sincerely grateful to have your business, your trust, and your complete satisfaction. Until we meet again, we wish you safe and happy travels. Thank you for choosing Sierra Subaru!

Dec 02, 2022 -

cindytylerrn responded

Thank you for excellent customer service and keeping me informed!

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