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Sierra Subaru of Monrovia

Monrovia, CA

4.9
965 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 965 reviews

November 20, 2022

I was very pleasantly surprised with the great service I received the day of my oil change. Was told that it would be done in about an hour and got a call from Devon at that time AND was told that he washed More

by JennaB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Nov 22, 2022 -

Sierra Subaru of Monrovia responded

Jennab, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 19, 2022

Excellent service. Rafael Ibarra was very polite. Wonderful service and excellent communication. If it was up to me i would give him a raise in pay More

by sacramentosalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega, Chris Cofield, Rafael Ibarra, Catherine Camacho
Nov 22, 2022 -

Sierra Subaru of Monrovia responded

Sacramentosalazar, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

Catherine Camacho was very professional, kind and answered all my questions. It was about an hour later , I asked if my car was ready and she took upon herself to find out and drove my car to the fro More

by Nsstrong45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Nov 18, 2022 -

Sierra Subaru of Monrovia responded

How nice! Thank you so much for your lovely review of Catherine. We're pleased your service visit was done thoroughly and you were safely back on the road in a timely manner, thanks to Catherine. We hope you will come back and see us for your vehicle's next check-up. Thank you for choosing Sierra Subaru!

November 18, 2022

They were good at providing updates on my order and helped me get a good deal. More

by james.spease.js
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada
Nov 18, 2022 -

Sierra Subaru of Monrovia responded

James, thanks so much for your positive feedback! We want our clients to have prompt and transparent updates throughout all processes, so we're delighted your consultant made sure you were always aware of the status of your order and made this experience a seamless one. We encourage you to give us a call or an email if there is ever anything else we may assist you with. It would be our pleasure!

November 18, 2022

I am impressed with the service I received at Suburu Monrovia, I have been to Suburu Glendale and can say that your service is superior. I was helped by Raphael Ybarra, he was helpful, courteous and kep More

by A Robles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Nov 21, 2022 -

Sierra Subaru of Monrovia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sierra Subaru of Monrovia. We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2022

Rafael and the Sierra team are awesome! They made sure to take care of me efficiently, promptly and kept me informed throughout the visit to the service department. I recommend their servic More

by Erica Lee Kline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Nov 18, 2022 -

Sierra Subaru of Monrovia responded

That's exactly what we hoped you would say, Erica! Thank you for letting us know we're doing service right. We're so happy Rafael consistently treats you and your vehicle with the utmost care and thoroughness. We sincerely appreciate your business and your thoughtful feedback. Thank you for always choosing Sierra Subaru!

Nov 18, 2022 -

Erica Lee Kline responded

You’re so welcome! It’s truly my pleasure. Means so much these days.

November 16, 2022

I had a great car buying experience at Sierra Subaru working with Hunter Dahlin to purchase my 2023 Outback. I had been in search for my next Subaru for nearly a year and had made several contacts with More

by yrliu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Dahlin
Nov 17, 2022 -

Sierra Subaru of Monrovia responded

That's wonderful news! Thank you for stopping by to share your story with us. We're absolutely delighted Hunter has been with you throughout your search for your next Subaru. We sincerely appreciate you choosing Sierra Subaru to assist you with your purchase and we wish you nothing but driving satisfaction now that you found your Outback. Please come back and see us some day!

November 16, 2022

Adrien Estrada was very responsive to my online questions and came back with a competitive price quote right away. He made me a video of the car that I could preview before coming into the dealer. His quick More

by samsei
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adrien Estrada, Orlando Ramirez
Nov 17, 2022 -

Sierra Subaru of Monrovia responded

Sounds like the ideal dealership experience, Samsei! Thanks for telling us about the prompt and supportive communication you got from Adrien that compelled you to visit Sierra Subaru. We're also happy to hear Orlando made sure you understood the financing details to complete your seamless buying experience. We wish you all the satisfaction, comfort and happiness your new Subaru has to offer. Don't hesitate to call or email if we may ever assist you again!

Nov 18, 2022 -

Sierra Subaru of Monrovia responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 16, 2022

Rafael Ibarra gave me excellent service! !!! He was very attentive and kind. I will be sure to recommend to all my friends and family. More

by lndaslx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Nov 17, 2022 -

Sierra Subaru of Monrovia responded

Hi Lndaslx, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

November 15, 2022

Jaime Vega is a great asset to this team. He’s great and very nice and keeps you up dated along the process of repairs More

by pmatticks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Nov 15, 2022 -

Sierra Subaru of Monrovia responded

We sincerely appreciate your business and your positive feedback on Jaime! We're glad Jaime provided you with an accommodating and pleasant experience at Sierra Subaru. We hope to assist you again some day, so please give us a call when ever that may be. Thanks so much for the 5-stars!

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