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Sierra Subaru of Monrovia

Monrovia, CA

4.9
965 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 965 reviews

February 05, 2024

I hate buying new cars due to over aggressive salesman,but Abdul Ismael made my new experience pleasant. He was helpful and answered all of my questions and worked hard to find the vehicle i w More

by thapoppabarth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Ismael
Feb 08, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the 5-star review of your dealership experience! We're delighted Abdul provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Subaru! We wish you all the best in your upcoming journeys, from everyone at Sierra Subaru!

February 03, 2024

Excellent service, very helpful, I am very glad I bought my Subaru at Sierra, Joshua Villena was excellent. More

by crzbruin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Villena 5 🌟 , Tanya Ly
Feb 08, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the positive feedback on working with Joshua! We're delighted he effortlessly accommodated your interest in a new Subaru. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra Subaru.

Feb 09, 2024 -

crzbruin responded

Thank you for the great service

February 02, 2024

Raphael took good care of me, finding a loaner. Quick turnaround. Thanks! Haikus are easy. But sometimes, they make no sense. Refrigerator. (15 word minimum) More

by 06 ForesterXT
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Feb 08, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the positively poetic review! We're pleased Rafael provided you with an accommodating experience in our service department. We look forward to your next visit!

February 01, 2024

Rafael Ibarra was very courteous and friendly. My visit at Sierra Subaru in Monrovia was flawless. More

by Subaru24rocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Feb 02, 2024 -

Sierra Subaru of Monrovia responded

Awesome! We're very happy to hear that. Rafael is an amazing person to work with, and always has our customers' best interest in mind. Thank you for choosing Sierra Subaru for your automotive needs!

January 31, 2024

1) Differences between quoted price (on phone) and actual cost 2) 2015 Forester needed new axles and control arms without any collisions or significant road events 3) Refused to recap differences in costs More

by lewwatson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaime, Tony, Jaime Vega
January 31, 2024

Joshua and Tanya are the best to work with! They are kind, friendly and know what they’re talking about. They really make you feel like family. Only going to them for all my Subaru needs. More

by Mysubi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Villena , Tanya Ly
Feb 01, 2024 -

Sierra Subaru of Monrovia responded

We're so pleased you enjoyed a pleasant and accommodating dealership experience guided by Joshua and Tanya! Thank you for taking the time to share the highlights. We wish you all the best in your future travels, from the entire team at Sierra Subaru!

January 31, 2024

Yadira Cedillo was a charm, got me in and out expediently and the service was optimal. More

by Dwn15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Feb 01, 2024 -

Sierra Subaru of Monrovia responded

Thanks for taking the time to review your service experience! We're happy Yadira handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Sierra Subaru for all your automotive needs!

January 29, 2024

Bought my '21 WRX a few years ago and have had nothing but 5* service. Got a deal on my car at a time when other dealers were marking up. Got more for my trade than I was expecting. Oil changes always on- More

by Aaron Thacker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Feb 01, 2024 -

Sierra Subaru of Monrovia responded

Hi, Aaron! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance to you and your WRX. We're always here for you!

January 28, 2024

This is the best place to bring your Subaru, Yadira Cedillo provides excellent customer service. More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catherine Camacho
Jan 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for your kind review, Rene! We truly appreciate your continued business, and we're glad Yadira has always taken such great care of you and your Subaru. Thank you for making Sierra Subaru your #1 choice for service.

January 27, 2024

Pleasant dealership. They do a good job. Highly recommend for good service. Only downside is that have to wait too long for work to be completed. More

by Judiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Jan 29, 2024 -

Sierra Subaru of Monrovia responded

Thank you for honoring us with your patronage! We're so pleased our team continues to serve you well, and we're grateful for your patience whenever your service has been delayed. Get in touch the next time we may be of assistance. We're always here for you!

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