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Sierra Subaru of Monrovia

Monrovia, CA

Overview
Reviews
4.9
965 Reviews
Call Dealership (626) 879-2902
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735 E. Central Ave.

Monrovia, CA

91016

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Showing 965 reviews

January 10, 2024

Subaru of Monrovia made buying my first car so simple! The financing department in particular was great to work with! They helped me understand everything. More

by Lindseyg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Ly
Report | Print
Jan 11, 2024 -

Sierra Subaru of Monrovia responded

Congratulations on your first vehicle, Lindsey! We are honored to have been of assistance to you with your special purchase, and we are so glad that our team took great care of you. Thank you so much for your positive review! We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
January 10, 2024

Jaime Vega was very courteous and made the service process easy for us. Prompt service and overall a good experience for us at Subaru of Monrovia. More

by mlab185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Jaime handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

Helpful
January 09, 2024

Subaru of Monrovia is always a great choice to bring your car in for service. Left it in the hands of Rafael Ibarra and he took care of me! Feels good to be a Subaru customer More

by jayluQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thank you! We're pleased you had another great service experience with us, and that Rafael made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

Helpful
January 08, 2024

Jaime Vega was very courteous and provided excellent customer service. He made me feel welcomed and comfortable. More

by lastrastrong62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Report | Print
Jan 10, 2024 -

Sierra Subaru of Monrovia responded

Thanks for the fantastic review of Jaime! Jaime is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for choosing Sierra Subaru for your automotive needs!

Helpful
January 05, 2024

Great staff in sales, parts, post delivery customer service and not at all pushy. Refreshing to have a dealership that is truly about customer service. Fausto was amazing. More

by 1st time Subi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto Salazar
Report | Print
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

We are grateful for you leaving Fausto this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Fausto could provide you with 5-star service. We are pleased to know that he was amazing and not pushy. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

Helpful
January 04, 2024

Jordan Bejjani was very helpful and kind to us. Thank you Jordan for all your help and making our experience a pleasant one. We really appreciated all of your help and quick response to all of our More

by Jamie Smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani
Report | Print
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Jamie, We greatly appreciate you for leaving Jordan this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Jordan could provide you with top notch service. We are delighted to know that he was helpful and quick to respond to all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

Helpful
December 31, 2023

They are always so helpful, and the dealership is a clean and comfortable place to wait for your car to be done. More

by CCWasserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Report | Print
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were so helpful. Please do not hesitate to let us know how we may be of further service to you.

Helpful
December 30, 2023

Jaime always greets with a smile and gets you in and out quickly. Fyi, the online reservation system doesn't always work. More

by tyoo
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Report | Print
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Tyoo, Providing quick and efficient service is so important to us here at Sierra Subaru of Monrovia and we are glad that Jaime's efforts could meet your satisfaction! We are thrilled to know that he always greets you with a smile. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

Helpful
December 30, 2023

Edgar was so helpful even after the deal. I recommend this dealership, transact with ease. Support from the Service Manager (Tony) and James the product specialists was superb. Rated excel More

by sherwin_simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva, James Aguirre, Tanya Ly
Report | Print
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Sherwin, We greatly appreciate you for leaving Edgar, Tony and James this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were so helpful and made your car buying experience here at Sierra Subaru of Monrovia easy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

Helpful
December 29, 2023

Jaime Vega was polite and professional in processing my appointment in servicing my Forester. Thank you for making the process easy and convenient. More

by DrAvenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Report | Print
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

DrAvenger, Thank you very much for leaving Jaime this terrific review! We are glad to hear that Jaime took amazing care of you and your Subaru Forester needs. We are happy to know that he made your service visit here at Sierra Subaru of Monrovia easy and convenient. We hope to see you again the next time your vehicle needs service.

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