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Sierra Subaru of Monrovia

Monrovia, CA

4.9
963 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 963 reviews

December 18, 2023

The staff at Sierra Subaru of Monrovia is always very helpful, never pushy, answers all questions with confidence...this is why we keep going back! Paul Chau and Michael Conquilla are your go-to's!!! Whe More

by StaceK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo, Michael Conquilla, Paul Chau, Tanya Ly
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

That's wonderful! Thanks so much for your thoughtful feedback, Stace. We're glad Paul and Michael took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. Enjoy your travels through the new year and beyond!

December 18, 2023

Very friendly and helpful individuals. The sales person, Steven Bowerman, went above and beyond what I was looking for and didn't make me feel pressured to buy as my previous experiences More

by queenbgeno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowerman, James Aguirre, Tanya Ly
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

Congratulations on your new Subaru! We're thrilled you enjoyed a pleasant and supportive buying experience with Steven, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Subaru!

December 17, 2023

Always clean and stocked with goodie! Friendly and helpful people. Always fast and efficient. love this car dealer! More

by Herlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo, Rafael Ibarra
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Subaru your first choice for service!

December 14, 2023

The people at this dealership are nice and welcoming. The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be More

by silver58bug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
December 14, 2023

Yadira Cedillo was very polite,friendly, and professional. Very happy with her service. Made herself available for questions. More

by Bilpina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Dec 14, 2023 -

Sierra Subaru of Monrovia responded

Bilpina, We are grateful for you leaving Yadira this flawless review! We are thrilled to hear that Yadira took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she was very polite, friendly and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

December 13, 2023

Fast and very friendly, very happy with veronica rios kept you informed of the process. More

by blacklexus350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Dec 13, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Veronica! We're glad she addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 09, 2023

The service and professionalism of Veronica Rios was exceptional and very much appreciated…thank you all for your support and dedication More

by Carlitosg.80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Dec 09, 2023 -

Sierra Subaru of Monrovia responded

Thanks for stopping by to share your 5-star review of Veronica! We're glad she provided you with an exceptional service visit. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

December 05, 2023

Michael Conquilla gave me the confidence to purchase my new 24 Crosstrek Wilderness. He provided me with all the information I needed to feel like I was making an educated yet exciting purchase while welco More

by SeansJCW
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anne West Edris, Michael Conquilla, Rafael Ibarra
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Your awesome review says a lot about Michael, and he totally deserves it. Thank you for your thoughtful feedback on this experience. We wish you many amazing travels in the new Crosstrek Wilderness, from all of us at Sierra Subaru!

December 04, 2023

The dealer rep, Oscar Gonzales, did an outstanding job, making us feel at easy, being very patient, cordial, and responding to all our questions. We are very happy with our purchase and the service receive More

by robert7miriam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for sharing your experience with us! We're delighted Oscar handled your wishes with the utmost advocacy and responsiveness. Congrats on the new Subaru! Best wishes for safe and pleasant travels on the road ahead, from everyone at Sierra Subaru!

December 04, 2023

Yadira Cedillo was very pleasant to work with. She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, More

by stepley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo & Bobby (from Service Dept.)
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share your feedback! We're so happy Yadira handled your visit with great care and communication, and that Bobby attended to your issues promptly the following day. We're sorry our error caused the second trip, and we sincerely appreciate your patience and feedback on this visit. Happy travels through the holiday season!

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