Sierra Subaru of Monrovia
Monrovia, CA
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The staff at Sierra Subaru of Monrovia is always very helpful, never pushy, answers all questions with confidence...this is why we keep going back! Paul Chau and Michael Conquilla are your go-to's!!! Whe helpful, never pushy, answers all questions with confidence...this is why we keep going back! Paul Chau and Michael Conquilla are your go-to's!!! When you walk out, you'll feel like family! Michael remembered myself and my husband by face and name after 3 years...woah... More
Very friendly and helpful individuals. The sales person, Steven Bowerman, went above and beyond what I was looking for and didn't make me feel pressured to buy as my previous experiences The sales person, Steven Bowerman, went above and beyond what I was looking for and didn't make me feel pressured to buy as my previous experiences with dealership sales representatives. I would recommend Sierra Subaru to my family and friends and ask for Steven. Although I have already purchased a vehicle the after assistance to figure out the vehicle options and internet connections and or questions I'm greatly appreciative how everyone gets back to me right away to help me resolve. Great before and after service. More
The people at this dealership are nice and welcoming. The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be The only reason I'm giving this rating is because of the wait. I had gone the week before without an appointment and they told me it was going to be a 2 hour wait, so I left and I made an appointment and I was there for over 2 hours. I had an appointment at 8 am and I left after 11 am. More
The service and professionalism of Veronica Rios was exceptional and very much appreciated…thank you all for your support and dedication exceptional and very much appreciated…thank you all for your support and dedication More
Michael Conquilla gave me the confidence to purchase my new 24 Crosstrek Wilderness. He provided me with all the information I needed to feel like I was making an educated yet exciting purchase while welco new 24 Crosstrek Wilderness. He provided me with all the information I needed to feel like I was making an educated yet exciting purchase while welcoming me to the Monrovia Subaru family! More
The dealer rep, Oscar Gonzales, did an outstanding job, making us feel at easy, being very patient, cordial, and responding to all our questions. We are very happy with our purchase and the service receive making us feel at easy, being very patient, cordial, and responding to all our questions. We are very happy with our purchase and the service received so far. More
Yadira Cedillo was very pleasant to work with. She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, windshield wipers replaced, she gave me the option & cost. She also asked me if I had time for them to wash my car. My only issue was I had to go back the next day because the display that was left on my display panel, I didn't know how to change it back to where it was. Bobby from the Service Dept. was awesome. With so many buttons & options it's overwhelming & I don't know what to do with most of them. Bobby was great & explained how to operate several of the buttons in my 2020 Forester. More