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Sierra Subaru of Monrovia

Monrovia, CA

4.9
965 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 965 reviews

December 04, 2023

The dealer rep, Oscar Gonzales, did an outstanding job, making us feel at easy, being very patient, cordial, and responding to all our questions. We are very happy with our purchase and the service receive More

by robert7miriam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for sharing your experience with us! We're delighted Oscar handled your wishes with the utmost advocacy and responsiveness. Congrats on the new Subaru! Best wishes for safe and pleasant travels on the road ahead, from everyone at Sierra Subaru!

December 04, 2023

Yadira Cedillo was very pleasant to work with. She was professional & kept me informed. She gave me an estimate of the oil change, tire rotation, etc. costs. When additional service was needed, More

by stepley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo & Bobby (from Service Dept.)
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for taking a moment to share your feedback! We're so happy Yadira handled your visit with great care and communication, and that Bobby attended to your issues promptly the following day. We're sorry our error caused the second trip, and we sincerely appreciate your patience and feedback on this visit. Happy travels through the holiday season!

December 04, 2023

I consistently get efficient, prompt, consistent high quality service from Service Rep Rafael Ibarra during my service visits, which keeps me coming back. More

by bcrosstrekky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Ibarra
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you like working with Rafael! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

December 04, 2023

Yadira Cedillo was incredibly helpful, kind, thorough and personable. In fact, the moment I walked in the door the overall atmosphere of the staff was welcoming. I feel like I'm in very good hands when I com More

by jmichaelminnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for your lovely review! We're pleased you had another great service experience with us, and that Yadira made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

December 03, 2023

Fausto at Subaru was fantastic! He answered all my questions and made the process seamless. I absolutely love my car and beyond happy with my purchase. I’m now a huge fan of Subaru More

by Pmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your stellar review of Fausto! Nothing means more to us than your satisfaction, so we're pleased Fausto did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Subaru!

December 02, 2023

Service rep Jaime Vega was efficient, courteous and competent. Service was thorough. I have no complaints. More

by rshyslop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks for letting us know how satisfied you were with Jaime's assistance! We're glad he provided you with his utmost support and diligence at this visit. We look forward to making your next appointment just as superb.

December 02, 2023

I purchased my 2018 Outback 5 years ago and I am so happy with the car. The people in the sales department were very nice and they went out of their way to find the exact color I wanted. Even though w More

by okasan88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Sandoval
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for the honor of serving you over the years! We're pleased you continue to receive the best care from Antonio and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

December 01, 2023

Rick was nice and personable. It made my first car buying experiencing good and quick. More

by Itsamykeke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thanks for the 5-star review of your dealership experience! We're delighted Rick provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Subaru! We wish you all the best in your upcoming journeys, from everyone at Sierra Subaru!

December 01, 2023

great management and employees would definitely go back again ... third time coming to this dealer More

by alac91706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Bejjani, Tanya Ly
Dec 05, 2023 -

Sierra Subaru of Monrovia responded

Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well whenever you're in the market for something new. Congrats on the new ride, and best wishes for amazing travels, from everyone at Sierra Subaru!

November 29, 2023

Everyone at this dealership is genuinely n personable and extremely helpful. I wish I would’ve written down the names of all the people I came across because they all deserve to be recognized. Oscar Gonzalez More

by planetis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Gonzalez, Veronica Rios, Antonio Sandoval
Nov 30, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much for your stellar review! Nothing means more to us than your satisfaction, so we're pleased Oscar, Veronica, and Tony did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Subaru!

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