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Sierra Subaru of Monrovia

Monrovia, CA

4.9
966 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 966 reviews

January 24, 2018

Simple Easy Process Ken Chan our sales rep was super efficient and easy going. The process was easy and we got the car we wanted. Thanks Ken and Subaru! More

by Calen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Feb 07, 2018 -

Sierra Subaru of Monrovia responded

Hi Calen, Thank you for taking the time to leave your review and welcome to the Sierra family! We're happy to hear our dealership was able to meet your expectations. As a family owned dealership, we're committed to providing a great customer experience and are happy to hear that Kenneth was able to provide that for you. We're here to help and look forward to helping you with all your future Subaru needs.

January 16, 2018

Great Service I had a wonderful sells representative, Kenneth Chan, who took me through the process of buying my new Crosstrek with kindness, clarity and transparen More

by Mee7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 18, 2018 -

Sierra Subaru of Monrovia responded

Hi Mee7, thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We're looking forward to your next visit with us!

January 15, 2018

Great service I received multiple quotes from Subaru dealers but ended up choosing Sierra due to its responsiveness. Ken was knowledgeable and thorough and I greatl More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 18, 2018 -

Sierra Subaru of Monrovia responded

Joel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sierra Subaru of Monrovia. Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2018

Quick and Painless Came in already knowing what I wanted. Communications with Ken were clear and professional and the final price was exactly as negotiated (i hate last More

by Eric C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ruiz, Kenneth Chan
Jan 18, 2018 -

Sierra Subaru of Monrovia responded

Hi Eric C, thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 26, 2017

Excellent Experience Kenneth was very friendly and knowledgeable. We were able to get the exact vehicle that we wanted. The managers Michael and Mike were also very help More

by Jack L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Conquilla, Kenneth Chan
Jan 02, 2018 -

Sierra Subaru of Monrovia responded

Hi Jack, Hi Jack L., thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sierra Subaru of Monrovia! -Jaynnie Gonzalez, Marketing Manager

December 18, 2017

good work and service Highly recommend about this dealer, Kenneth Chan is a nice guy and helpful. easy to understand what they explained about my questions. Thanks everyb More

by le nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 02, 2018 -

Sierra Subaru of Monrovia responded

Hello, Hi Le Nguyen, thank you for taking the time to leave a review for us at Sierra Subaru of Monrovia. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sierra Subaru of Monrovia! We look forward to assisting you in the future. -Jaynnie Gonzalez, Marketing Manager

December 16, 2017

Making a deal We came in with a trade in, ken made sure he got us what we asked for at a price we can afford. We are happy we can now grow our little family in our More

by Sammy16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
Jan 02, 2018 -

Sierra Subaru of Monrovia responded

Hi Sammy16, Thank you for leaving us your feedback! I am pleased to hear that Ken made your purchasing experience a pleasant one and was able to help you find the perfect Subaru to fit your lifestyle and budget. We look forward to assisting you in the future and wish you many miles of smiles in your new Subaru. -Jaynnie Gonzalez, Marketing Manager

November 30, 2017

Friendly staff who know their product Buying our new Forester from Ken Chan and the friendly, knowledgeable staff at Sierra Subaru was a very positive experience. They explained features a More

by New Forester Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Yarber, Michael Conquilla, Kenneth Chan
November 26, 2017

Best car-buying experience ever!!! We were greeted by Leo and he told us everything we needed to know about the Subaru. No pressure sales and courteous salespersons made the car buying More

by Kidleys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Molina
November 25, 2017

First time buying a Subaru Ken helped me in purchasing my 2018 Subaru Outback. He answered all the questions I had pertaining to the Outback. Thank you Ken for patiently negot More

by Michelle Ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Chan
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