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Sierra Subaru of Monrovia

Monrovia, CA

4.9
963 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 963 reviews

July 06, 2017

Great customer service Coty was super cool and very helpful. He helped me get my car in a fast transaction without any problems that I couldn't take it home that day. Great More

by Alex13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coty Ritchie
Jul 25, 2017 -

Sierra Subaru of Monrovia responded

Hi Alex13, Thank you for leaving us your feedback on our Sales department. We're happy you found our staff to be so supportive during your experience here at Sierra Subaru. We appreciate your business and we sincerely thank you for the positive review, and look forward to seeing you again when you service your new Subaru! If any questions arise, please don't hesitate to contact us. As always, we are here to help!

July 01, 2017

Friendly service ! I came in looking for a car for me and my huskies, Leo did a great job explaining my options. He was very detailed in the differences of each car. My More

by Subaru123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Molina
Jul 01, 2017 -

Sierra Subaru of Monrovia responded

Thank you for leaving us your feedback on our Sales department. We're happy you found our staff to be so supportive during your experience here at Sierra Subaru. We appreciate your business and we sincerely thank you for the positive review, and look forward to seeing you again and servicing your new Subaru! If any questions arise, please don't hesitate to contact us. As always, we are here to help! Sincerely, John Ruiz General Sales Manager Sierra Subaru 626.932.5633

July 01, 2017

Great service This dealer ship has always been excellent with customer service and Coty really knows his stuff and shows a passion for the cars and the customer. More

by Cory244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coty Ritchie
Jul 01, 2017 -

Sierra Subaru of Monrovia responded

Hi Cory244! Thank you for the kind words. We agree wholeheartedly that Coty is a great asset to the company. I'm glad that Coty took great care of you during your visit here at Sierra Subaru. Sincerely, John Ruiz General Sales Manager Sierra Subaru 626.932.5633

July 01, 2017

Best experience I had such a great experience at Sierra and Leo was amazing! He answered all of my questions and took his time with me. It was one of the best experie More

by Subaru_lover23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Molina
June 30, 2017

Great experience!!!!!! I purchased my first car from Sierra Subaru and they made me feel comfortable throughout the whole preocesss. They gave me great service, but above al More

by Martin364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coty Ritchie
Jul 01, 2017 -

Sierra Subaru of Monrovia responded

Martin364, Thank you for leaving us your feedback on our Sales department. We're happy you found our staff to be so supportive during your experience here at Sierra Subaru. We appreciate your business and we sincerely thank you for the positive review, and look forward to seeing you again when you service your new Subaru! If any questions arise, please don't hesitate to contact us. As always, we are here to help! Sincerely, John Ruiz General Sales Manager Sierra Subaru 626.932.5633

Jul 25, 2017 -

Sierra Subaru of Monrovia responded

Hi Martin364, Congratulations on your new Subaru and welcome to the Sierra family! I am pleased to hear that our team took excellent care of you. Thank you for the feedback and are happy to have earned your recommendations. We look forward to assisting you in the future. If any questions arise, please don't hesitate to contact us. We are here to help.

June 29, 2017

5 Star Experience with a 5 Star Staff From the moment I walked on the lot, everyone treated me very professionally and like family. They have a very friendly and hospitable staff. I was ne More

by michaelcha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ruiz
Jul 25, 2017 -

Sierra Subaru of Monrovia responded

Hi michaelcha, Congratulations on your new Subaru and welcome to the Sierra family. I am pleased to hear that our team took great care of you and made your purchasing experience a memorable one. We look forward to assisting you in the future and wish you many miles of enjoyment with your new Subaru. -John Ruiz, General Sales Manager

June 29, 2017

Easy, fast, convenient, friendly experience! I received warm greeting from Coty, he showed me various models and different options, test drove the car and had no sales pressure. Managed to work o More

by Jojo2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coty Ritchie
Jul 25, 2017 -

Sierra Subaru of Monrovia responded

Hi Jojo2017, Congratulations on your new Subaru and welcome to the Sierra family. I am pleased to hear that our team made your purchasing experience a pleasant one. We strive to provide a excellent experience, therefore, its nice to hear that our team is going above and beyond. We wish you many miles of smiles with your new Subaru. Thank you for the feedback. -Jaynnie Gonzalez, Online Reputation Manager

September 24, 2015

Don't go there They have my car for three days for services. They don't tell me what's wrong. Every time I call they just passing me around. Never call me tell me More

by Andychan24
Customer Service
Recommend Dealer
No
Employees Worked With
Over all customer services
December 06, 2013

I initially went in for a Mazda but ended up buying a Subaru. During the whole process, Gordon Fenty was very patient and understanding. He is quick with a smile and easy to talk to. Believe it or not More

by Gr8NoCall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Fenty
November 16, 2011

Jeff over at Sierra Subaru was very nice! He made my buying experience very easy and quick. I would recommened them to anyone who is looking to buy a Subaru. More

by Ericmaholick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Odle
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