Sierra Subaru of Monrovia

George Lin from internet sales was great! He was very kind, patient, attentive and did not try to push us at all in purchasing a vehicle. I informed him that we were initially dealing with Subaru of Glen kind, patient, attentive and did not try to push us at all in purchasing a vehicle. I informed him that we were initially dealing with Subaru of Glendale and he told me that he would either meet or beat their quote. I'm glad we actually went with him because I later found out that a relative of mine had dealt with Glendale Subaru and did not like dealing with them because he felt like they weren't being truthful about their prices, later adding more and more to their initial quote with unknown fees. So happy we didn't deal with them! As for pricing, George was very transparent and told me that "he didn't play any games". I like that! We ended up purchasing a Forester Touring with a fair price that my wife and I were comfortable with. Since purchasing the vehicle a few days ago, George has texted and emailed me asking me to see if I had any questions or needed anything; that's amazing customer service! If you or anyone you know want to purchase or lease a Subaru, I highly recommend going to Sierra Subaru of Monrovia and ask for George Lin! THANK YOU GEORGE! More

This deal was the easiest I’ve made. Better than those brokers everyone raves so much about. Micheal was an awesome salesman to work with! brokers everyone raves so much about. Micheal was an awesome salesman to work with! More

We weren't planning on getting a new car! When we woke up that morning, we had no plans to buy a new car. Long story short, we received an email about Subaru's guaranteed trade-in value for o When we woke up that morning, we had no plans to buy a new car. Long story short, we received an email about Subaru's guaranteed trade-in value for our vehicle and since we had purchased our first Subaru from Sierra, we reached out to test the waters. A few great conversations later, we were driving home in a new Subaru. It was really all thanks to the great care and customer service that we received from the Sierra team from start to finish. Everything was both easy and very well explained, so we always felt like we were being taken care of. Highly recommend this dealership! More

We were so impressed with Ethan that we ended up leasing another car from him. He gave us a fair price and made the process easy. another car from him. He gave us a fair price and made the process easy. More

Sierra Subaru had 4 out of the 500 series white WRX made on their lot, so I was extremely excited that they had some available. I spoke to Stacy Chen on the phone prior to my visit. She guided me with detai on their lot, so I was extremely excited that they had some available. I spoke to Stacy Chen on the phone prior to my visit. She guided me with details and assurance on my process of buying this car. I was amazed at how comforting the process was of sealing the deal. Stacy went above and beyond to help me get the best quote and package for this WRX. Truly as happy as can be with my new car! Thank you Stacy and the team in financing for helping me with a smooth deal! More

I enjoyed how the employees were helpful and friendly. They made everything understandable. The employees were generous enough to give us snacks while we waited. They made everything understandable. The employees were generous enough to give us snacks while we waited. More

Very easy and simple process, even during these hard times right now with covid19. I’m excited to have my new car. Thank you very much! times right now with covid19. I’m excited to have my new car. Thank you very much! More

Dealership that has me coming back I had a very positive experience with Stacy Chen. She's a joy to work with, so much so that when I needed my next vehicle, I came to her without hesi I had a very positive experience with Stacy Chen. She's a joy to work with, so much so that when I needed my next vehicle, I came to her without hesitation. The purchasing process was easy instead of headache-y as with other dealerships. Stacy followed up with me personally, months later, regarding service on my vehicle. Thank you! More

Excellent Customer Service Michael and Hector provided excellent customer service for our purchase of our 2020 Subaru Ascent. They worked with us from the beginning to the end o Michael and Hector provided excellent customer service for our purchase of our 2020 Subaru Ascent. They worked with us from the beginning to the end of the transaction and made the purchase a breeze! We highly recommend Sierra Subaru of Monrovia! Paul & Janice More

This is our 3rd Subaru from this dealership. We moved to another neighborhood recently and tried out a couple of other dealerships closer to our new home but ended up back at Sierra due to the superior serv another neighborhood recently and tried out a couple of other dealerships closer to our new home but ended up back at Sierra due to the superior service and value. Michael Conquilla is the upmost professional even in the midst of the vueal pandemic. I recommend this place highly. More