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2,064 Reviews of Sierra Toyota - Service Center
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December 10, 2020
The service personnel listened to my concerns about the same problem which occurred last fall due to cold weather and which was not cured then. They took positive steps to prevent the problem from occurrin same problem which occurred last fall due to cold weather and which was not cured then. They took positive steps to prevent the problem from occurring again and provided a true solution. I am happy with the current work I spite of the fact that I had to pay for the same labor twice. NOT GOOD! More
by AZ trucker77
Verified Customer
December 09, 2020
The check engine light came on. I drove to the service dept and they diagnosed the problem in under an hour. Good timely service to replace a gas cap. $130 is too much for this, although it was consisten dept and they diagnosed the problem in under an hour. Good timely service to replace a gas cap. $130 is too much for this, although it was consistent with the estimate. More
by Kirk S
Employees Worked With
Humberto Pena
December 08, 2020
During an $800 service I was told my 2019 Tacoma TRD needed rear shocks for an additional $400. Here's data for you to consider. "For us, this rear shock absorber by Bilstein is the best of the needed rear shocks for an additional $400. Here's data for you to consider. "For us, this rear shock absorber by Bilstein is the best of the bunch. Thanks to its tough and durable design, this versatile shock is suitable for a wide range of vehicles - from trucks, to SUVs, to Jeeps. Its monotube construction offers excellent fade-free performance, keeping you on the road for longer." Check this out! "BILSTEIN warrants to the original purchaser that, for a period of five (5) years from the date of purchase through a BILSTEIN distributor or retailer, this Product shall be free from defects in design, material and workmanship." You would think, Sierra would have replaced these shocks and had Bilstein honor it's warranty for a "valued customer". This is why people stay the xxxx away from deal rip offs. FYI: $76.00 · 4 Wheel Parts Bilstein 4600 Series Shock Absorber - 24-185233 More
by Michael Johnson
Employees Worked With
December 05, 2020
Purchased a Toyota Rav4 Hybrid this year. Sierra Toyota has been an absolute privilege to deal with. Attentive and courteous customer service. Armando assisted me yesterday. Friendly, knowledgeable- he wa has been an absolute privilege to deal with. Attentive and courteous customer service. Armando assisted me yesterday. Friendly, knowledgeable- he was a pleasure to work with More
by Dan
Employees Worked With
Armando Soto
December 04, 2020
The dealership is easy to get to and the service center does a good job. Leaving a message on the message machine did not work as well as a reminder. does a good job. Leaving a message on the message machine did not work as well as a reminder. More
by Brian
Employees Worked With
Armando Soto, Destiny Scudella
December 04, 2020
Yes could not believe you didn’t stock tire pressure sensors. For the price you should’ be. Then on top of it all a have to come back and get charged again sensors. For the price you should’ be. Then on top of it all a have to come back and get charged again More
by VARK_94
Employees Worked With
December 03, 2020
I arrived early they took me right in processed in my vehicle made the arrangement for transportation to my home they we very quick with the work had my vehicle in and out in about an hour 45 min. vehicle made the arrangement for transportation to my home they we very quick with the work had my vehicle in and out in about an hour 45 min. More
by RAYMONDHART
December 03, 2020
This is my 20th anniversary with Sierra Toyota and it has lasted this long because of impeccable customer service, loyalty, reliability, and trust. Thank you! 😃 lasted this long because of impeccable customer service, loyalty, reliability, and trust. Thank you! 😃 More
by MsPrecious1996
December 01, 2020
Great service on my Prius. Weren’t able to finish.the Sat radio or the recall but going back quickly to get it all finished. Scheduled to bring in our pick-up for service too. Very responsive. Sat radio or the recall but going back quickly to get it all finished. Scheduled to bring in our pick-up for service too. Very responsive. More
by RCSHEPARD
December 01, 2020
Very pleased with the service department representative. He was very prompt with my appointment and very professional and the recall work was completed in less time than quoted!!!! He was very prompt with my appointment and very professional and the recall work was completed in less time than quoted!!!! More
by judy
Employees Worked With
