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Jared Pangus

Overview Reviews (602)

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Jared Pangus

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Jared Pangus

Service Advisor

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.8

602 Reviews

Overview Reviews (602)

Dealership Experience

5 yrs, 5 mos

Industry Experience

29 yrs, 3 mos

Languages Spoken

English

4.8

602 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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602 Reviews of Jared Pangus

May 02, 2024

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Steven is a Rock Star. Steven is extremely knowledgeable about cars. Steven was able to answer all my questions. Steven is extremely knowledgeable about cars. Steven was able to answer all my questions. More

by Rollerprince

Verified Customer

Sales Price Transparency

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Lynn Burns, Steven Vanatta

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May 02, 2024

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Steven is totally awesome. He is so calm during the buying process that he helped me relax. Steve is Extremely professional and polite. I have purchased several cars from T He is so calm during the buying process that he helped me relax. Steve is Extremely professional and polite. I have purchased several cars from Toyota and it is because of how friendly Steve is during the process. Straight forward discussions with no hidden fees. Steve don't ever leave. More

by Rollerprince

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Lynn Burns, Steven Vanatta

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May 02, 2024

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Steven is awesome to work with. Extremely knowledgeable about cars. Steve has been my sales person for the last 3 cars I have purchased. Extremely knowledgeable about cars. Steve has been my sales person for the last 3 cars I have purchased. More

by Rollerprince

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ross Leffelman, Julie Ramirez, KC Han, Lynn Burns, Steven Vanatta

Helpful 0

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March 20, 2024

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Employee Rating

Had a question about my Highlander remote (Why isn't it working correctly, or communicating with my car?) and Jared Pangus was exceptional in helping me discover/resolve the issue. Daniel, in Parts, was al working correctly, or communicating with my car?) and Jared Pangus was exceptional in helping me discover/resolve the issue. Daniel, in Parts, was also fantastic. Sierra Toyota is great! More

by gethappystaff

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Acosta

Helpful 0

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Apr 09, 2024 -

Sierra Toyota responded

Thank you for reaching out about your Highlander remote. We're happy to hear that Jared and Daniel provided exceptional assistance in resolving the issue for you. At Sierra Toyota, we're committed to delivering excellent service and support to our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

March 08, 2024

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Employee Rating

The service was excellent. The staff is helpful. Excellent customer service and availability. Very reliable. The staff is helpful. Excellent customer service and availability. Very reliable. More

by bernardita513ortega

Verified Customer

Recommend Dealer

Yes

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Apr 09, 2024 -

Sierra Toyota responded

We are so happy that you had a great experience.

March 07, 2024

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Employee Rating

The service was excellent. The staff is helpful. Excellent customer service and availability. Very reliable. The staff is helpful. Excellent customer service and availability. Very reliable. More

by bernardita513ortega

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Mar 09, 2024 -

Sierra Toyota responded

We are so happy that you had a great experience.

March 03, 2024

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Employee Rating

Why does toyota send me coupons for service I can't use on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers a on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers and now I have to check for the lug nut locks was returned. Get your own lug nut locks. I am missing a lug nut since toyota rotated my tires More

by AUBUCHONZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Austin Fornof, Robert Beyer, Carlos Herrera

Helpful 0

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Apr 09, 2024 -

Sierra Toyota responded

Thank you for bringing these concerns to our attention. We apologize for any inconvenience you've experienced with our service coupons and the return of lug nut locks. Your feedback is valuable to us, and we'll make sure to address these issues with our service team to improve our processes. Please feel free to reach out directly if you have any further questions or concerns.

March 02, 2024

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Very friendly and informative! I would highly recommend them to anyone needing their vehicle repaired. I would highly recommend them to anyone needing their vehicle repaired. More

by NESWOLAK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Julie Ramirez, Austin Fornof

Helpful 0

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Apr 09, 2024 -

Sierra Toyota responded

Thank you for your recommendation! We appreciate your feedback.

March 01, 2024

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Employee Rating

Very customer friendly and professional from start to finish. A pleasure to do business with Jeff and the Toyota team. finish. A pleasure to do business with Jeff and the Toyota team. More

by Jstar

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Julie Ramirez, Jeff Bennett, Daniel Acosta

Helpful 0

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Apr 11, 2024 -

Sierra Toyota responded

Jeff Bennett and our team aim to make every interaction a pleasure and ensure a seamless process from start to finish. We appreciate you doing business with us and your review means a lot to us. Happy Driving!

February 29, 2024

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Employee Rating

Service department reliable as always. Never had an issue that couldn't be solved by judicious use of technical knowledge and great customer service. Never had an issue that couldn't be solved by judicious use of technical knowledge and great customer service. More

by Nick

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Apr 09, 2024 -

Sierra Toyota responded

We're glad to hear that our service department has been reliable and that you've always received excellent technical knowledge and customer service. Your satisfaction is important to us, and we appreciate your loyalty.

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Jared Pangus

Service Advisor

Sierra Toyota

602 Reviews of Jared Pangus

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