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Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

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November 20, 2020

Made appointment easy for the next morning. Service time was quick and free. Broken tailgate spring problem fixed and license plate bulbs replaced and boom, out the door. Have a nice day. More

by Scrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Have been buying cars and getting excellent service at Sierra since moving here 6 years ago. Was great when Elsie owned it, and it continues to be an excellent place to buy and for maintenance. More

by DLEVIN11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Destiny Scudella
November 18, 2020

I choose this location because it is local and more convenient. The staff are always polite and very efficient. The price for services are very competitive and fair. I’d definitely recommend shopping a More

by polarsha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Humberto Pena
November 17, 2020

Super pleasant and what was asked. I asked them to check the fuel pump and they did. Umberto suggested a new air filter and I said absolutely. Then he said the battery was not showing correct charge and i More

by adpricer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Morris, Humberto Pena
Nov 18, 2020 -

Sierra Toyota responded

Thank you for the great feedback! Very pleased you enjoyed your visit with us. We do offer complimentary car wash vouchers with service, if you didn't receive one stop in @ your convenience and see Humberto or I and we will get your one or two. Thanks again! Gabe Rendon Service Manager 520-515-1671

November 17, 2020

Have always used Sierra Toyota, my dad used to work there in 80,s. Good quality cars and good service, will always buy my cars there More

by LMOSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who helped us
November 14, 2020

I contacted Sierra Toyota for a recall part and minor service. Humberto Pena was very courteous and helpful on the phone, and even more so in person. My car service was completed sooner than expected. I More

by Bisbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
November 11, 2020

Toyota always does a great job on my car and the people there are always fast and courteous. Recommend them for all your service needs. More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Xibille
November 08, 2020

I was Very satisfied I did not wait a long time, very friendly people. I will take it there again for next service, it is closet More

by Francelis59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Today is Sunday 11/8/20 I dropped my truck off last Sunday, and was told the work that needed to be done to it would be completed in 3 days (Wednesday.) The work was not completed until Thursday around More

by LOUIE_MARTINEZ330
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jared Pangus
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Sierra Toyota responded

Louie, Thank you for contacting me directly about the issue you had with the Tacoma. I appreciate you giving us the opportunity to look over the Tacoma and remedy the problem for you. Thank you for your patience and understanding Respectfully, Gabe Rendon Service Manager, Sierra Toyota ServiceManager@SierraToy.com

November 07, 2020

Sierra Toyota is simply the Best. I have purchased three cars from them in past years. Their service department is fantastic and I don't let anyone else touch my vehicle except Sierra Toyota. Outstanding se More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Scudella
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