2,064 Reviews of Sierra Toyota - Service Center
Waiting area was clean and all service staff were friendly. Staff was helpful recommending future services and explained all deficiencies after service was complete with me. friendly. Staff was helpful recommending future services and explained all deficiencies after service was complete with me. More
Service writer exhibited the worst in customer service, dishonest as he tried to upsell me on an extended service plan. Lied and attempted to manipulate me on the numbers. Called and left message for Gab dishonest as he tried to upsell me on an extended service plan. Lied and attempted to manipulate me on the numbers. Called and left message for Gabe. He did not have the professionalism to return my call. From that lack of action I can only deduce that the service manager supports these types of actions and behaviors from his employees. I will not return to this dealership. More
Husband took the car in for a new battery. They took care of it quickly. He was in and out in less than an hour. We take our car there f or all of our service needs and have never had a problem. of it quickly. He was in and out in less than an hour. We take our car there f or all of our service needs and have never had a problem. More
Fast service and very professional. The service person was very good in explaining other things I have to do to my Toyota Camry. Thank you! was very good in explaining other things I have to do to my Toyota Camry. Thank you! More
I asked for a quote on a muffler install on my truck through Yelp. Sierra Toyota is the only dealership that provided one & the service was excellently priced. I took my vehicle in & they were complete through Yelp. Sierra Toyota is the only dealership that provided one & the service was excellently priced. I took my vehicle in & they were complete in an hour. I checked the work...it too was excellent. All staff were very professional & Jared in the service department is awesome. Best dealership & service department in Sierra Vista! More
Enjoyed how quick the appointment was and how fast they were able to get me in. The price was what was stated and no surprise charges. Great place to get tires. were able to get me in. The price was what was stated and no surprise charges. Great place to get tires. More
My service rep is always helpful. I work for the post office, right now we are not getting back from delivering till way after they close. Humberto was kind enough to bring my car across the street and p office, right now we are not getting back from delivering till way after they close. Humberto was kind enough to bring my car across the street and park it in our Lott so I would have a car to drive home in! More
My experience was consistent with all my experiences at Sierra Toyota. Professional, warm, competent. Perfect! A new young woman was on her first day and I hope she stays. She was pleasant and not ruffled Sierra Toyota. Professional, warm, competent. Perfect! A new young woman was on her first day and I hope she stays. She was pleasant and not ruffled on her first day of a new job working with the public More