Back

Sierra Toyota - Service Center

Sierra Vista, AZ

4.7
2,064 Reviews

2,064 Reviews of Sierra Toyota - Service Center

Sort by
September 09, 2020

Armando did a great job explaining the different products and programs that were available to protect my tires and explaining the overall process. I wish I knew about these programs before! More

by Sveronica2808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Soto
Sep 14, 2020 -

Sierra Toyota responded

Glad Armando was able to help. Feel free to contact us for any further info or questions Gabe- Service Manager

September 08, 2020

Jared Pangus is outstanding. He alway advise me on service to keep my Toyota Tacoma safe and running.He alway go out of his way to explain everything to me. Thank you More

by SAND_P63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Sierra Toyota responded

Thank You!

September 05, 2020

Sierra Toyota has provided excellent customer service to me and for my vehicles over the past 20 years. The whole team is kind and caring. More

by msprecious1996
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Pangus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Linda Courtesy Driver
September 05, 2020

If I could score a zero I would for the Service Department. No follow up on voicemail When I called again 6 hours later. A snarky rude service person. Our family has purchased 3 NEW vehicles in t More

by david_nicholls
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t know the name
September 05, 2020

Pleasant interaction. Greeted and felt like a valued customer. Prompt service and didn't seem like much of a wait. Professional atmosphere and clean seating area. More

by kathyriley68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Rendon, Humberto Pena
September 04, 2020

Excellent service! Mr. Pena was superb! He explained everything clearly and simplified for me to make a decision on which services I should go for, and by far the best service I have ever been to. More

by Jai H. Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humberto Pena
September 04, 2020

Service was very good. Also shuttle was timely. The detail work was excellent and completed in a timely manner. Thank you for a job well done. More

by GENEFMAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Fornof
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Beyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvia Flores
September 03, 2020

Exceptional, Honest, Friendly - Facility is very clean. They are thorough and forthright. They did a quick check on tires, hoses, fluids, etc for an upcoming road trip. I trusted them! Highly recommend! More

by binny2b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Soto
September 01, 2020

Wonderful, wouldn't trust my vehicles with anyone else. Will always have them serviced at Sierra Toyota. When I'm ready to purchase another vehicle their my go to place. More

by tschidak64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Soto
August 31, 2020

Always pleased with their service .i trust them to know the car. Fix it right. Always helpful and know what they are doing. Friendly and competent. More

by Joan85032
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armando Soto
Aug 31, 2020 -

Sierra Toyota responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

...
138
...