Sierra Toyota - Service Center

We were taken care of and they were very friendly. It was professional,which is very important for my want to do business with any business. professional,which is very important for my want to do business with any business. More

First oil change . Excellent , professional , employees. First oil change at 10,000 miles . All good except brakes were squeaky before service and still are , even wo Excellent , professional , employees. First oil change at 10,000 miles . All good except brakes were squeaky before service and still are , even worst , though supposedly brakes were serviced and checked out .Overall , experience was great , except brake squeaking. More

Not sure of the value of this particular service I regularly service my Avalon at the Sierra Vista Toyota dealership. During each service, they do what I believe to be a pretty thorough check of my s I regularly service my Avalon at the Sierra Vista Toyota dealership. During each service, they do what I believe to be a pretty thorough check of my systems. Not so during this "55000 miles service". That evening, a few hours after completing rhe service, it was pointed out that one of my front signal was not functioning. I feel that rhis should have been noted during the inspection...which is the sole purpose of me bringing my vehicle to the dealership. Very disappointed. More

work on my toy after almost 500 dollars I drove the sienna about 20 miles. I was traveling north on hwy 90 at 55 mph in the Huachuca City area. There was a loud no after almost 500 dollars I drove the sienna about 20 miles. I was traveling north on hwy 90 at 55 mph in the Huachuca City area. There was a loud noise and the same problem I originally came back. while the change of sparkplugs and a vacuum hose replaced were required it appears the original problem reappeared. I have a new appointment on Monday to have a new look. Help from the Service Representatives has been very good. I have a new appointment Monday. More

Another great scheduled maintenance Got nothing to complain except the part when I have to ask for the car wash coupon. Since the dealership stop washing the car internally after servic Got nothing to complain except the part when I have to ask for the car wash coupon. Since the dealership stop washing the car internally after service they give car wash coupon for Mister Car Wash. I always get it as soon as they give me my receipt... they forgot this time and I had to ask for it. More

Took forever I was amazed at how long it took for the “service adviser” to check me in. It took well over 30 minutes and I was passed off to another “service advi I was amazed at how long it took for the “service adviser” to check me in. It took well over 30 minutes and I was passed off to another “service adviser”. I would have appreciated knowing what was taking so long, it was like the guy was typing up a novel. In the end I paid $300 for three parts and told to come back in 2 weeks for installation. It also irked me that my vehicle key was left in the car and not returned to me, the dealership left a car cover and floor mat protector in the car for me to remove. Definitely not impressed. More

Service Only thing is the special offered a $20.00 gift card... I never received it. Would have been nice to help with the cost now that Sears Is closed.... Only thing is the special offered a $20.00 gift card... I never received it. Would have been nice to help with the cost now that Sears Is closed.... More

Professional Austin is always Professional goes out of his way to please, the work was done in a timely manner. Love going to Sierra Toyota, always pleases with t Austin is always Professional goes out of his way to please, the work was done in a timely manner. Love going to Sierra Toyota, always pleases with the service More

Parts Dept went the extra mile to find the parts I needed! Needed a new front grill and associated parts for my 2015 Tundra. Daniel in the Parts Department took extra time to show me the different options ava Needed a new front grill and associated parts for my 2015 Tundra. Daniel in the Parts Department took extra time to show me the different options available to me and then order the parts. It was a bit of a challenge to match up the parts, since my 2015 model didn't need some of the same items found on later models. Daniel ordered the exact parts I needed, saving me money in the process. Daniel is a true parts wizard! More

Prompt responsible work Thus visit was for a recall repair. The work was done promptly and faster than predicted. Service was courteous. Area was clean and coffee was free Thus visit was for a recall repair. The work was done promptly and faster than predicted. Service was courteous. Area was clean and coffee was free. More