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Silsbee Toyota

Silsbee, TX

4.9
1,483 Reviews
We are a local family owned dealership that has been satisfying New or Used Toyota needs of SE Texas and SW Louisiana since 1946. Whether your needs are a new Toyota or one of our many extra clean pre-owned vehicles, we are ready to fulfill your expectations to the highest level. From the moment you are greeted, you'll feel like part of the family. You won't find big city sales tactics, high pressure or pushy salespeople here. It's all about keeping our Toyota customers happy and coming back again and again to Silsbee Toyota. Come see us today!
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1396 Highway 327 East

Silsbee, TX

77656

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Showing 1,483 reviews

December 06, 2022

Friendly staff! Appointments are Efficient and done in a timely manner! Will definitely tell others. More

by mike.deb81
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
December 04, 2022

Service advisor was excellent in communicating the problem and solution. Very easy to work with. Vehicle was ready when promised. I always take my vehicle to Silsbee Toyota because I know I will recei More

by Caleb
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Recommend Dealer
Yes
Employees Worked With
Mason Garsee
December 03, 2022

Friendly and efficient. This is my second vehicle purchased there. I'll be back for a third when the time comes. More

by JD
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Heath Mitchell, Mason Garsee, Josie Trotter
December 01, 2022

Easy to set up appointment. Comfortable waiting room with food and drinks. Had my car finished in no time. Friendly and accommodating staff. It was a great experience. More

by mndylivingston
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Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
December 01, 2022

Very pleased with the service I got at Silsbee Toyota but it's taking Toyota too long to get my second key! More

by moonruth
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Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

It was a great experience going there. It’s not along wait for me. Thanks More

by SCRAPPY540
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
November 27, 2022

Very clean, professional staff, welcoming atmosphere, and knowledgeable staff were on hand to help in anyway possible. I couldn’t be more pleased with the service work done on my Toyota! More

by lori.culbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
November 26, 2022

Everyone was so pleasant and knowledgeable. No upselling, they were straightforward. The car was done promptly. And a nice waiting area. More

by pamtobey
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Recommend Dealer
Yes
Employees Worked With
Mason Garsee
November 23, 2022

The sales department was great. The finance guy wouldn’t quit pushing the gap insurance and extended protection service even after I told him I wasn’t interested. I did not apprecia More

by drjohnston73
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Recommend Dealer
Yes
Employees Worked With
James Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Mitchell
November 23, 2022

Great experience working with Silsbee Toyota. It was a pleasure working with Josie. Awesome customer service. More

by virginiafergerson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Mitchell, Josie Trotter
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