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Silsbee Toyota - Service Center

Silsbee, TX

4.7
476 Reviews

476 Reviews of Silsbee Toyota - Service Center

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August 15, 2023

Always listens to my requests, concerns; then recommends appropriate service. Checks history to make sure not repeating a service; and, not skipping service due. More

by JMLBPC0707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Martin Bourgeois in Parts = knows his stuff, excellent service and attitude, Mason Garsee
August 12, 2023

I am almost 2 years into leasing this Corolla. When I turn it in I would like to buy a used Lexus with under 100K miles on it, preferably white with tan/cream interior, Rx model. But will consider More

by GAYLEMICHAELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

If it weren’t for the free oil change program, I doubt I would use this dealership at all. It’s always slow and even if I register online, it never seems to go through or, if it does, it doesn’t change the More

by EBFEBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
Aug 01, 2023 -

Silsbee Toyota responded

I certainly do apologize for your service experience. Please contact me so I can review your concern and find a solution. Thank you Jessie Bier @ Silsbee Toyota 409-895-3700

July 26, 2023

This dealership is professional and made purchasing my car easy! Their maintenance department is great, too. More

by caitlin schrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
July 22, 2023

Fast and efficient service. My wife had a check engine light and drove in to Silsbee Toyota and 1,5 hors later problem solved. All this without an appointment or any hassle. Tha More

by LARRYWHEELER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
July 18, 2023

Amanda alone with the service department has always been professional and accommodating with service and repair to my vehicles. THANKS! More

by RONEY-NAPCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
July 16, 2023

Mason was very helpful and informative. Everyone was very professional. Service was done in a timely manner. More

by deechampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
July 15, 2023

Very nice people,fast and good quality work done very clean business will definitely return More

by billb45acp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
July 15, 2023

Arrived at my appointment time and they were ready to go did a quick job and gave me estimates on what I needed done in the future. I will be going back to get those repairs done because of the fast friendl More

by pjstree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Vega, Liz Harrison, Heath Mitchell, Sarah Hinson, Mason Garsee
July 04, 2023

Tracy Poland is our STAR. Very precious to us. Service dept. rocks along with all involved. More

by jrapache96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Garsee
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