Silver Star Motors

Very satisfying,with the sales person Richard he did a very good job, preparing everything for us and I have everything ready very good job, preparing everything for us and I have everything ready More

Great dealership, very professional the sales person Richard, the best sales person to do business I called on February 27. The guy his name is Ray Ray. He made me appointment for 4 o’clock in the after Richard, the best sales person to do business I called on February 27. The guy his name is Ray Ray. He made me appointment for 4 o’clock in the afternoon. From there I dealt with the salesperson Richard. he made sure that everything is ready for me so on February 28 I picked up the car. I’m very happy with that. More

I am writing to formally recognize Crystal Savva for delivering an exceptional Mercedes-Benz service experience at Silver Star Motors. Crystal demonstrates the highest level of product knowledge, pro delivering an exceptional Mercedes-Benz service experience at Silver Star Motors. Crystal demonstrates the highest level of product knowledge, professionalism, and client advocacy. During a recent service visit, she identified a critical misunderstanding regarding my prepaid maintenance and tire & rim protection packages. I had previously been advised that my plan included four services per year, which led me to schedule appointments at three month intervals. This error had gone unaddressed until Crystal carefully reviewed my account. Rather than simply processing the visit, she took ownership of the client experience. She proactively educated me on my vehicle’s actual service intervals, showed me how to monitor service timing directly through the vehicle dashboard, and clearly outlined the structure and long-term value of my protection packages. Her diligence prevented me from unintentionally exhausting my maintenance benefits within the first year instead of utilizing them strategically over the four year term. Crystal exemplifies brand integrity, operational excellence, and a client first mindset. She demonstrates accountability, transparency, and a deep understanding of Mercedes-Benz standards. Because of her leadership and attention to detail, my confidence in Silver Star Motors has been reinforced. It is because of Crystal that I am giving this dealership a five star rating. She is an asset to the Mercedes-Benz brand and a clear example of what world class service should look like. More

Convient and fast. Victor took good care of the process and always follows up. Highly recommend for friends or future. Thanks. Victor took good care of the process and always follows up. Highly recommend for friends or future. Thanks. More

CARLOS IS GREAT FROM SERVICE THERE VERY HELPFUL FRIENDLY AND MAINLY and most important I know, MY CAR IS IN GREAT HANDS there 🙌 AND MAINLY and most important I know, MY CAR IS IN GREAT HANDS there 🙌 More

The entire experience was excellent from start to finish. Jerry Svoronos was professional and knowledgeable making the process smooth and straightforward. The car exceeded my expectations! Thanks Jerry! Hig Jerry Svoronos was professional and knowledgeable making the process smooth and straightforward. The car exceeded my expectations! Thanks Jerry! Highly recommended! More

Excellent service at Silver Star Benz—professional, honest, and efficient. They explain everything clearly and do top-quality work. Highly recommend! honest, and efficient. They explain everything clearly and do top-quality work. Highly recommend! More

Jerry P was fantastic in that he was professional informative and very upbeat and pleasant informative and very upbeat and pleasant More

Beatriz Rodriguez was swift and got straight to my vehicle’s complaint. Great customer service, quick to respond to my emails. Thank you once again. vehicle’s complaint. Great customer service, quick to respond to my emails. Thank you once again. More

My experience with the dealership has been excellent. Ms. Casas and the team show professionalism and competence. Ms. Casas and the team show professionalism and competence. More