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Silver Star Motors

Long Island City, NY

4.5
814 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 814 reviews

October 16, 2025

Easy to make a service appointment within a short period kept up to date on progress More

by Fell.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A postal Kolezi
Oct 16, 2025 -

Silver Star Motors responded

We're happy to hear your service visit went smoothly. Thanks for choosing Silver Star Motors!

October 15, 2025

Service Manager was Firsty Molina; he met all my expectatios and beyond. Mr. Molina is not only attentive but he makes sure that the work is done to my satisfaction. His attention to detail and to More

by Norburth Drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firsy, Molina
Oct 15, 2025 -

Silver Star Motors responded

Norburth, thank you for sharing your experience and highlighting Mr. Molina's attention to detail and customer care here at Silver Star Motors. We look forward to seeing you again down the road!

October 07, 2025

The people that came for the car service were very friendly and helpful. Especially Firsy, he is very great and helped me a lot. I’m happy with the quality of the service done. More

by Maria ozola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firsy
Oct 07, 2025 -

Silver Star Motors responded

Maria, it means a lot to hear you've been so well taken care of by Firsy and the team! Thank you for choosing Silver Star Motors and for your kind words. We hope to see you again down the road!

September 15, 2025

I bought a new car from them, Very professional and very good service. I’m very happy I recommend this dealership. Also good pricing and very honest, gave me the same price we agreed on before paperwork and More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben,Adam
Sep 16, 2025 -

Silver Star Motors responded

Carlos, thank you for the fantastic review! We're delighted to hear you had a smooth and honest experience at Silver Star Motors. Enjoy your new car, and drive safely!

September 15, 2025

James is an excellent service representative. Work was done correctly,car returned early and was provided a discount. More

by vitoluca1AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 18, 2025 -

Silver Star Motors responded

Thanks for sharing your 5-star feedback about James and the team! We love to hear when they do great work! -Silver Star Motors

September 02, 2025

Service was great,advisor was patient and very knowledgeable, and sent estimate quotes for repairs. More

by Pearl7938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostal
Sep 03, 2025 -

Silver Star Motors responded

We really appreciate your feedback! Thank you for choosing Silver Star Motors and for sharing your experience. Drive safely!

August 19, 2025

Richard was very helpful and knowledgeable, he provided excellent service and made my experience super easy and pleasant. I highly recommend him. Thank you again! More

by John Obando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Donoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Silver Star Motors responded

Thank you for recommending Richard and the team! We hope to see you back at Silver Star Motors again in the future, John.

August 19, 2025

I had a fantastic experience at Silver Star Mercedes Benz. Adam Mukadam was my sales person. It was my first time purchasing a vehicle here. The process was super smooth. I was able to leave with the ca More

by F718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mukadam
Aug 22, 2025 -

Silver Star Motors responded

Thank you for choosing Silver Star Motors, and congratulations on your new car! We’re thrilled that Adam provided a seamless experience. Can’t wait to welcome you and your friends and family back in the future! Safe travels!

August 15, 2025

I recently purchased a from Silver Star Motors , and the entire process was seamless thanks to Adam Mukadam. From the first interaction, Adam was professional, transparent, and genuinely focused on getting More

by mikejiang110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Mukadam
Aug 18, 2025 -

Silver Star Motors responded

Mike, thank you for trusting Silver Star Motors with your business! We are thrilled that Adam made the buying process so enjoyable and seamless. Enjoy your new ride!

July 22, 2025

I was shopping around to get a new leased car and was approached by several agencies, Silver Star Motors promised to beat the cost that was proposed by the other dealer ( from $1875 to $1800 ). Unfortuna More

by ELI1001
Recommend Dealer
No
Employees Worked With
Dawn Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Silver Star Motors responded

It's concerning to hear about your frustrations with the lease agreement. We strive for transparency and fairness in all our dealings, so it's disappointing that this wasn't reflected. I would like to discuss this further and see if there's anything we can do to address the situation. Please feel free to reach out at your convenience. Thank you, Matt Fattah - Sales Manager - (718) 361-2332

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