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Silver Star Motors

Long Island City, NY

4.5
818 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 818 reviews

December 25, 2025

They pass vehicles without fully inspecting and notating extremely dangerous hazards. Don’t trust buying certified preowned here, they will sell you lemons and lie to you over and over again. Their staff is More

by ClandestineOps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Casas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wieczorkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Faith Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Silver Star Motors responded

We're truly disappointed to see your feedback. We take claims like this seriously, and we want to ensure that any issues with our vehicles are addressed properly. It's concerning to hear you were met with anything less than friendly service as well. If you would consider speaking with us about your experiences, it could help us make the necessary improvements. We've left our contact information here for you to reach out if you so wish. Thank you, Mo Elsheemy - General Manager - (718) 361-2332

December 19, 2025

Outstanding Experience with Sam Allam at Silver Star Mercedes-Benz I’ve never experienced this level of expertise at a dealership before meeting Sam Allam at Silver Star Mercedes-Benz. From the momen More

by clarkkrimer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Allam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2025 -

Silver Star Motors responded

Thank you for sharing your fantastic feedback about Sam Allam and our team! We're dedicated to customer satisfaction, and it's great to know we met your expectations. We truly appreciate your recommendation and look forward to seeing you again at Silver Star Motors!

December 17, 2025

Andy was doing really great job. He always doing fantastic and fast. God bless you!🙏🙋‍♂️👌 More

by Janysh312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
Dec 17, 2025 -

Silver Star Motors responded

Your kind review warms our hearts! Thank you from Andy and the Silver Star Motors Team.

November 03, 2025

Excellent service, courteous and professional staff members, and welcoming environment 👏! What a great experience all around! More

by pandugi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostol
Nov 04, 2025 -

Silver Star Motors responded

Thank you for the review! We are happy to hear that we impressed you with our welcoming environment, professional team, and top-notch service. Please see us again at Silver Star Motors!

October 16, 2025

Easy to make a service appointment within a short period kept up to date on progress More

by Fell.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A postal Kolezi
Oct 16, 2025 -

Silver Star Motors responded

We're happy to hear your service visit went smoothly. Thanks for choosing Silver Star Motors!

October 15, 2025

Service Manager was Firsty Molina; he met all my expectatios and beyond. Mr. Molina is not only attentive but he makes sure that the work is done to my satisfaction. His attention to detail and to More

by Norburth Drummond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firsy, Molina
Oct 15, 2025 -

Silver Star Motors responded

Norburth, thank you for sharing your experience and highlighting Mr. Molina's attention to detail and customer care here at Silver Star Motors. We look forward to seeing you again down the road!

October 07, 2025

The people that came for the car service were very friendly and helpful. Especially Firsy, he is very great and helped me a lot. I’m happy with the quality of the service done. More

by Maria ozola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Firsy
Oct 07, 2025 -

Silver Star Motors responded

Maria, it means a lot to hear you've been so well taken care of by Firsy and the team! Thank you for choosing Silver Star Motors and for your kind words. We hope to see you again down the road!

September 15, 2025

I bought a new car from them, Very professional and very good service. I’m very happy I recommend this dealership. Also good pricing and very honest, gave me the same price we agreed on before paperwork and More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben,Adam
Sep 16, 2025 -

Silver Star Motors responded

Carlos, thank you for the fantastic review! We're delighted to hear you had a smooth and honest experience at Silver Star Motors. Enjoy your new car, and drive safely!

September 15, 2025

James is an excellent service representative. Work was done correctly,car returned early and was provided a discount. More

by vitoluca1AMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Sep 18, 2025 -

Silver Star Motors responded

Thanks for sharing your 5-star feedback about James and the team! We love to hear when they do great work! -Silver Star Motors

September 02, 2025

Service was great,advisor was patient and very knowledgeable, and sent estimate quotes for repairs. More

by Pearl7938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostal
Sep 03, 2025 -

Silver Star Motors responded

We really appreciate your feedback! Thank you for choosing Silver Star Motors and for sharing your experience. Drive safely!

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