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Silver Star Motors

Long Island City, NY

4.5
800 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 800 reviews

June 30, 2021

Silverstar is a great dealership that goes above and beyond for their clients needs. Always happy to bring my car here for service or anything else. My wife and I both got our vehicles from this locatio More

by Rocky F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
June 29, 2021

Silver Star Motors -Jacqueline ChaitCustomer service Silver Star Motors - Jacqueline Chait Customer service superior. Possesses an educated-understanding of Mercedes Benz. Great with matching produc More

by JF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
June 29, 2021

The service department is a useless bunch of crooks. Once you own the vehicle, good luck. Mercedes in general has gone downhill in quality but their customer service is worse that their cheaply made vehicles More

by nomadchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vladyslav Osadchyi
June 28, 2021

This is the second Benz that I have purchased from the Sylver Star Motor dealership. I was so pleased with the services that I received the first time around with Jacqueline Chait , that I decided to re More

by charles f
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiMaio, Jacqueline Chait
June 27, 2021

She is the best!!! My husband and I got our mercedez-benz cars from her. I recommended her immediately to my coworkers in the hospital! More

by sijay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
June 18, 2021

Cindy Casas and the team there are excellent. I had my vehicle in for some major work and they make sure I wouldn’t be out of a car and be kept up to date. Some things happened that was not their fault bu More

by Anis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Gonzalez
June 15, 2021

I had a great experience, Homer was very professional and addressed all of my concerns. I also got my vehicle back in a timely manner. Homer made sure to keep me updated while I waited. More

by leanne_jsph
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
June 14, 2021

Wonderful experience! Great service from Jacqueline. She made the whole process easy and quick. She was very helpful and friendly. I recommend her to anyone. More

by G Roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Chait
June 08, 2021

Although we leased our vehicle from another dealership, we brought our GLC 300 to Silver Star Motors for a recall notice on Saturday, June 5, 2021. We were fortunate that Vlad worked that Saturday. He More

by BoY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladyslav Osadchyi
June 03, 2021

My Service Advisor, Cindy Casas, is amazing. She is always friendly, helpful and has always kept me updated on the status of my car. She understands what it means to be a true customer care professiona More

by Brian K - NYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifford Chen
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