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Silver Star Motors
Long Island City, NY
818 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 PM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 268 service reviews
December 25, 2025
They pass vehicles without fully inspecting and notating extremely dangerous hazards. Don’t trust buying certified preowned here, they will sell you lemons and lie to you over and over again. Their staff is extremely dangerous hazards. Don’t trust buying certified preowned here, they will sell you lemons and lie to you over and over again. Their staff is not knowledgeable and they’re extremely rude starting with their attendants in the garage all the way to their sales managers. Mercedes is a reputable brand but this dealership is not. Go elsewhere where you will be treated like a valuable customer not a nuisance. More
by ClandestineOps
October 15, 2025
Service Manager was Firsty Molina; he met all my expectatios and beyond. Mr. Molina is not only attentive but he makes sure that the work is done to my satisfaction. His attention to detail and to expectatios and beyond. Mr. Molina is not only attentive but he makes sure that the work is done to my satisfaction. His attention to detail and to the customer are excellent. Thank you Mr. Molina. More
by Norburth Drummond
Employees Worked With
Firsy, Molina
October 07, 2025
The people that came for the car service were very friendly and helpful. Especially Firsy, he is very great and helped me a lot. I’m happy with the quality of the service done. friendly and helpful. Especially Firsy, he is very great and helped me a lot. I’m happy with the quality of the service done. More
by Maria ozola
Employees Worked With
Firsy
February 11, 2025
My experience with my service advisor James was outstanding! He is caring, supportive, understanding and also very highly knowledgeable. The entire service team is awesome! They really look out fo outstanding! He is caring, supportive, understanding and also very highly knowledgeable. The entire service team is awesome! They really look out for their customers. I will highly recommend this dealer to everyone I knows More
by ruhul_sarker
Employees Worked With
James
January 11, 2025
The service was excellent. I had been told my vehicle required $2500 worth of repairs. I brought it to Silverstar and was told that I did not need those repairs. They saved me I had been told my vehicle required $2500 worth of repairs. I brought it to Silverstar and was told that I did not need those repairs. They saved me thousands of dollars and were incredibly honest and responsive. More
by retarshis
Employees Worked With
Apostol
January 07, 2025
"Excellent Service Experience" From start to finish, the service Department was friendly, efficient, and genuinely caring. The attention to detail and proactive approach of Apostol Kolezi was truly remark service Department was friendly, efficient, and genuinely caring. The attention to detail and proactive approach of Apostol Kolezi was truly remarkable. Apostol is very knowledgeable, courteous and professional. More
by Michael
Employees Worked With
Apostol Kolezi
