Silver Star Motors - Service Center

Carol Morin, Senior Customer Service Advisor is outstanding. She always kept me informed along the way while my car was being serviced. I was always updated and know exactly what was expected. G outstanding. She always kept me informed along the way while my car was being serviced. I was always updated and know exactly what was expected. Great customer service. Thank you. More

Carol is a great, very professional service advisor. Best experience I ever had at Mercedes. Fast, very friendly, was able to answer all my questions. Highly recommended experience I ever had at Mercedes. Fast, very friendly, was able to answer all my questions. Highly recommended More

Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. Very good service. More

Great service. Took care of my service request in a timely and professional manner. Also, followed to make sure I had a good experience. I will be back. timely and professional manner. Also, followed to make sure I had a good experience. I will be back. More

All my maintenance visits for the past 6 years have been exceptional. The last two the best with Cindy Casas of Silverstar motors in NewYork exceptional. The last two the best with Cindy Casas of Silverstar motors in NewYork More

well im new to silver star 1st mercedes leased the glb 250 from cliff great sales guy very helpful had a issue took it in had to wait a while but Carol she does it all great energy wow just really made th 250 from cliff great sales guy very helpful had a issue took it in had to wait a while but Carol she does it all great energy wow just really made the long wait relaxing and always checked on you to make sure your comfortable and ok priceless 1st time meeting her and she left a great impact on me got me a loaner and really followed up on my situation which really helped so carol 10 stars keep up the good work jerry new customer glb 250. More

My service advisor Carol made my first service appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff appointment a pleasant and relaxed experience. Her knowledge and great personality were very evident. Great environment and staff More

Carol always goes beyond the expected in order to satisfy her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. her customer. Communicates well throughout the service visit. Pleasant to deal with and a credit to the organization. More

My advisor was Carlos and his service was excellent. The overall service from when I got there to when I left was really exceptional. Really great overall service from when I got there to when I left was really exceptional. Really great More

business rep is very customer friendly. Very attentive to needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. needs of client. Re informed all process that was being given to my vehicle. Great communication skills. Would definitely refer a friend. More