Simi Valley Toyota

Brought the car in for tires and was taken care of with courtesy. Got my car back on the road within a couple of hours with no appointment. courtesy. Got my car back on the road within a couple of hours with no appointment. More

I dropped of my car off at 7AM and was told all services would be done by 12. The car was not ready until 6pm. I was giving the runaround when asking for update at every corner. The original service advisor would be done by 12. The car was not ready until 6pm. I was giving the runaround when asking for update at every corner. The original service advisor Steven Mozes left midday and left no updates with any of the other staff regarding the cars assigned to him. The second advisor assigned Rob Olson, was not updated about receiving my car until about 2pm. He did his best to expedite the process telling me my car would be ready around 4:30pm, but it still took over an hour and a half extra. Communication was very poor between the staff, and it caused a major issue in my plans. I also asked to have extra points of my car inspected, and they were not completed. More

This is the second time I've purchased a car from this dealership. Everyone is friendly and focused. on the customer. I never felt pressured to make a decision quickly. This is the best car-buying experie dealership. Everyone is friendly and focused. on the customer. I never felt pressured to make a decision quickly. This is the best car-buying experience I had ever had. More

Waited way too long to find someone to help me. When picking up my car, they couldn’t find my keys and made me walk to my car, didn’t even get it for me. They did very good on fixing my rims howeve When picking up my car, they couldn’t find my keys and made me walk to my car, didn’t even get it for me. They did very good on fixing my rims however, they did not buff out any scratches that they said they would. More

The service that was provided here is the reason I bought a car from them. Phenomenal service and salespeople. Finance was also on the same plane. Really a very easy quick transaction. a car from them. Phenomenal service and salespeople. Finance was also on the same plane. Really a very easy quick transaction. More

first Toyota ever owned. The service writer was focused on meeting my needs . The waiting area was comfortable . The service writer was focused on meeting my needs . The waiting area was comfortable . More

Always a good experience when I have to take my truck in for maintenance, thank you for maintenance, thank you More

I always ask for Manish. He thinks ahead and helps prevent future possible mishaps. Made suggestions on how to save money on repairs. He thinks ahead and helps prevent future possible mishaps. Made suggestions on how to save money on repairs. More

Everyone was friendly. I especially loved getting the video of my vehicle. Helped me make a decision on what I wanted them to work on. I especially loved getting the video of my vehicle. Helped me make a decision on what I wanted them to work on. More

I won't be back. I will never be using Toyota Simi to purchase or service my car again. I purchased a band new Toyota Rav 4 Prime in September. Brought my car in I will never be using Toyota Simi to purchase or service my car again. I purchased a band new Toyota Rav 4 Prime in September. Brought my car in for service. Picked up my car started smoking and oil was splatter all over my hood and engine (Your team forgot to put on the oil cap back on). Brought it again for another service yesterday, 4/13/24 only to bring home my car with a door ding. I won't be back with my Rav Prime or my Highlander. More