Simi Valley Toyota

I filled out the request for vehicle availability from Cars.com. Simi Valley dealership responded within minutes and said the car was indeed available, same VIN same stock number. To my surprise the deale Cars.com. Simi Valley dealership responded within minutes and said the car was indeed available, same VIN same stock number. To my surprise the dealership quoted me $4,000.00 more than what is listed on cars.com. When I asked why the difference in price they said they didn’t know how cars.com gets access to their listings. I was speechless it wasn’t a problem before when they got my information from cars.com, then they tell me to check for current pricing on their own dealerships website. I can’t believe I can’t find a legitimate business and Simi Valley Toyota just blamed cars.com for having the wrong price. Hopefully more people see this before being ripped off by Simi Valley Toyota. I don’t get the blame game between cars.com and Simi Toyota. I told Chey she needed to make sure her dealership clears up the mishap of pricing on the cars.com website. She said they would immediately work on it. It's been a couple of days and they still have the click bait add on cars.com. I guess that is the way they do fraudulently get you to call them. One of them is wrong and just out to rip-off people make sure they don’t rip you off. More

Dissatisfied. I was pre-approved with my bank and they still ran my credit. Unlawaful according to the Patriot Act. Buyer Beware. If you are pre-approved do not allow Mike Lenhart to tell you he has to r still ran my credit. Unlawaful according to the Patriot Act. Buyer Beware. If you are pre-approved do not allow Mike Lenhart to tell you he has to run it due to identity theft, lies. Please see website: https://www.edmunds.com/car-buying/car-dealership-credit-report-scams-and-the-patriot-act.html More

Bought 2021 Prime XLE Prius 12/22/20 at Toyota Simi Valley. Collin was very attentive to our needs, helpful and we had stress free transaction with him. He really do care and love what he does. Highly Valley. Collin was very attentive to our needs, helpful and we had stress free transaction with him. He really do care and love what he does. Highly recommend Collin. Toyota of Simi Valley is lucky to have Him. Again, Thank you Collin for a Magical experience. More

We bought Toyota supra A91 2021 at Toyota of simi valley 3 weeks ago. Went back for service, battery reset and detailed. We met Collin. a sales person, he wasn't the one who sold us the supra. But valley 3 weeks ago. Went back for service, battery reset and detailed. We met Collin. a sales person, he wasn't the one who sold us the supra. But Collin is very helpful, attentive and caring. So we went back to Toyota Simi valley to buy a 2021 prime XLE prius, this time we personally asked for Collin. We were right , Collin is the perfect person if you wanna buy a car. Great personality, helpful, patience, caring and stress free person to deal with. Toyota of Simi Valley is very lucky to have Him. Highly recommend him. Thanks Collin. More

I was there on 11/11/2020 for my 2011 sequoi's 5000 miles service. In my opinion the company should have honest worker in the service. They lied to me about the cabin air filter. service. In my opinion the company should have honest worker in the service. They lied to me about the cabin air filter. More

Ask for Steven. Haven’t bought a new car in a while and I was nervous going in. Steven immediately made me comfortable. He made buying a new Highlander pleasant and easy and he is very friendly and knowled I was nervous going in. Steven immediately made me comfortable. He made buying a new Highlander pleasant and easy and he is very friendly and knowledgeable. He goes above and beyond by contacting you after the sale to make sure that you are happy. More

if you need service go see Amanda at Simi Valley Toyota she's the best. She will always go above and beyond to make sure all your concerns are met she's the best. She will always go above and beyond to make sure all your concerns are met More

TOP STAR REVIEW! New Highlander lease If I could give Louis, Brynner and Eddie 100 stars I would! A very VIP experience from the start. Our lease was up on our Highlander and these three g If I could give Louis, Brynner and Eddie 100 stars I would! A very VIP experience from the start. Our lease was up on our Highlander and these three gentleman couldn't have been more helpful or accommodating in helping us decide what to do next and how best to do it. They made my husbands and my experience at Simi Toyota quick and easy. It was our pleasure to work with them and will highly recommend anyone to use this dealership to buy or lease a new or used car. This was by far our best experience at any dealership, ever! More

Service Experience Although the dealer had good cookies and a licensed masseuse on some days of the week, the older staff was very rude and short with me (perhaps becaus Although the dealer had good cookies and a licensed masseuse on some days of the week, the older staff was very rude and short with me (perhaps because I was younger). Although there were some great staff members sparsely between the staff, I was always treated by the older staff. Huge lack of respect, they talked down to me like a child rather than addressing me as a customer who was paying for their service. The moment my 2-year service ended, I immediately switched to the Toyota in Mission Hills where they provided much better customer service and treated me like a normal person. I do not know if it was my age, because I looked young, my student occupation at the time, my skin color, or even my quirky glasses - they definitely should not have treated me the way they have. It was ill-mannered and presumptuous. One instance, I accidentally dropped my service papers on the floor. Rather than kindly acknowledge my mistake and help, the representative said "hey, you might need that buddy, it's money." Completely unnecessary. Another instance, a representative did not believe me that it was my car, they belligerently questioned my ownership to the car. Although yes I did co-own it with my father, he did not believe that it was under my name, despite it being on the contract and on the service paperwork. A ridiculous excuse for childish behavior. Unfortunately, there are more bad cases than good cases on my behalf. I will never go back there again. More

New Car Purchase - Highlander Very pleased with the interaction we had with Austin Cosby who was very professional, polite and dealt with my wife and I in a straightforward manner. Very pleased with the interaction we had with Austin Cosby who was very professional, polite and dealt with my wife and I in a straightforward manner. Although it was late afternoon on a Sunday, we were able to drive the car home that very day. Not entirely prepared as I had left my checkbook home, he went to out nearby residence and was able to have him deliver the check back to the dealership. This is my 4th purchase over many years patronage at Simi Valley Toyota. Thanks Greg More